Job Details
Position Summary:
The Training Manager is a newly created role that reports to the VP of HR but will have dotted line reporting into Operations. This role will be solely responsible for creating, developing, implementing, and conducting training programs for employees across the organization with a priority to create SOP s & curriculum for production floor roles in a manufacturing environment. This person will set the direction, deliver, and execute learning and development strategies by leading multiple projects simultaneously while meeting deadlines. This position will be required to build relationships with all stakeholders by building rapport and interacting with internal and external partners.
Duties & Responsibilities:
- Partner with operational managers, leadership team, front line employees and various departments to understand business needs and create programs to impact all levels of the organization in the present and to support future growth.
- Create or edit job descriptions that accurately represent all roles within the company and are aligned with market equivalent benchmarks.
- Utilize interviews, focus groups, firsthand observation, communication with managers and any means necessary to understand what tasks for each job are with a priority given to production floor roles to enable documentation & training.
- Create platform, build database, and manage HR Learning Management System(s) (LMS).
- Analyze complex ideas or proposals and build a range of meaningful recommendations and design quality and high-impact training programs for employees at all levels of the organization.
- Deliver engaging and effective training sessions, both in-person and online.
- Lead new hire initiatives by leading various forms of onboarding, orientation, and skills training for employees in partnership with the HR team and on-site management.
- Coach and train others; recognize their strengths and encourage them to take ownership of their development.
- Create and/or acquire training procedure manuals, guides, and course materials and facilitate training sessions.
- Maintain records and data of training and development activities, attendance, results of tests and assessments, and retraining requirements.
- Provide training reports and administrative support relative to the Learning Management System (LMS).
- Ensure that training milestones and goals are met.
- Evaluate program effectiveness through assessments, surveys, and feedback.
- Maintain knowledge of the latest trends in training and development.
- Prepare and implement training budget; maintain records and reports of expenses.
- Partner with vendors to locate the best training capabilities.
- Analyze training progress and suggest additional training modules, as needed.
- Training logistics: including event location, materials, onsite project management, and attendee registration.
Required Qualifications:
- Bachelor's degree in human resources, Training & Development, Business, Organizational Development, or a related field.
- Minimum 5 years experience in program development, compliance training, or similar field.
- Advanced database management skills
- Proven success in a manufacturing or industrial environment.
- Certification to facilitate leadership classes from various vendors helpful.
- Understanding of BRCGS (Brand Reputation through Compliance Global Standard) certification helpful.
- Adept with a variety of multimedia training platforms/methods.
- Strong Project Management skills.
- Strong leadership, coaching and mentoring skills.
- Ability to moderate and facilitate large groups and on an individual basis.
- Experience building rapport and interacting with key stakeholders and internal and external partners.
- Data driven capability ability to use appropriate metrics that influence and drive decisions.
- Strong knowledge in MS office suite including MS Excel, MS PowerPoint, MS Word, Outlook, and training systems.
- Ability to work independently and proactively.
- Strong attention to detail and ability to multitask.
Must be legally authorized to work in the U.S.
Preferred Qualifications:
- Experience with content creation software is preferred.
- Experience in a start-up environment preferred.
- working with production employees in a manufacturing environment and/or setting.
- Experience collaborating with a diverse workforce towards productive solutions.
- Bilingual - English and Spanish is a plus.
Travel: The position will require you to travel between 3 Phoenix, AZ metro area locations, 1 rural Arizona location and 1 location in South Carolina. Must be able to travel 10% of the time.
Language: Must be fluent in English and be able to read, write, speak, and understand English.
Physical Demands:
Lifting: Maximum 25 lbs.
Working Conditions: This position works in an office setting but with extended periods of time on the manufacturing production floor with exposure to noise, heat, cold, & dust consistent with a paper processing plant. Some locations require hearing protection. All locations require safety glasses and safety footwear.