Job Details
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you!
Gate Guards are responsible for providing a positive and timely service to all incoming and outgoing customers who are using the Yard. Gate Guards are responsible for the security of the gate entrance.
Job duties:
* Provide smooth traffic flow in and out of the gate area by providing efficient and accurate customer service.
* Ensure the facility is provided with high quality security services to protect people and property.
* Verify customer s purchase by reviewing customer s receipt and outside loading slip. Direct customer to the location of merchandise for proper loading. Follow all standard policies and procedures to help reduce shrink for the company.
* Communicate all incoming customers to Warehouse team members for timely customer interactions.
* Verify accuracy of customer loading utilizing RF unit outside loading application as well as a physical count. Efficiently communicate with Customer Service Department and hold all outside loading slips for customer loads that were not completely loaded.
* Inform customers of potential safety concerns regarding their load.
* Assist with assembly projects, as needed.
* Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.
Job Requirements and Education:
* High School Diploma or GED preferred.
* Previous retail experience preferred.
* Basic knowledge of computer systems and ability to learn and operate a RF Unit, tablet, or other technology.
* Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.