Job Details
The Surety & Bonds Manager will produce and service clients in accordance with agency guidelines, providing high-level service and insurance advice. This role involves developing, building, and maintaining strong business relationships with clients and carriers, demonstrating integrity in all interactions. The manager will achieve agency objectives for account development, retention, and business placement, and will be responsible for developing and expanding the existing book of business to grow the Surety department. Additionally, the manager will cross-market and sell all agency insurance services.
Role Responsibilities:
- Produce and manage new business write-ups, client contact, and marketplace submissions.
- Analyze surety financial ratios and recommend appropriate surety parameters.
- Obtain bond approvals from company underwriters to exceed client surety bond program expectations.
- Attend client/surety meetings to establish or renew surety programs based on analyzed financial ratios and results.
- Participate in surety company and association events.
- Assist with bond claims.
- Process and issue various surety bond requests (bid, performance & payment, and various commercial bonds) for current and new customers following the agency's surety procedures.
- Handle various surety bond renewals and new business items in the agency's operating system (EPIC).
Qualifications:Education and Experience:
- College degree preferred.
- Five years of related experience and/or training, or an equivalent combination of education and experience.
- Insurance License required.
Computer Skills:
- Knowledge of Applied Preferred Database software.
- Proficiency in Excel and Word processing software.
Certificates, Licenses, Registrations:
Additional Preferred Qualifications:
- Sales experience preferred.