Job Details
About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description:
Located on the beachfront between the Atlantic Ocean and Currituck Sound, our Sanderling Resort is as an idyllic of a workplace as they come. Between the hotel and private homes on location, the vast ocean and tranquil sound, protective dunes and dancing marsh grasses, and excellent staff with a CARE culture, we think you'll find Sanderling to be an excellent home away from home. Sanderling Resort boasts 120 guest rooms, and 18,448 sq ft of event space. Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: Full Time employees have access to Medical and Dental insurance to fit your needs Palm University (You can grow both personally and professionally through on-line webinars and self-study courses) 401K match (Let us help you build your financial future) Companywide Hotel Room Discounts (Who doesnt love to get away) Paid Time Off Employee Assistance Program (We are here to support you) Employee family events (bring the kids!)
Overview:
Sanderling's Food and Beverage Manager is a team player that works with our operations team to provide the best professional, competent and prompt service to our guests and our client partners. They are supportive and hands-on, to drive their front of house team and ensure that all guests are beyond satisfied. We are looking for a leader with exceptional Food & Beverage skills who can create a team spirit, have a Yes I Can" attitude and inspire team performance.
Key Responsibilities:
- Manage the front of house operations for LSS (Life Saving Station), Sandbar, and Beachhouse Bar.
- Lead the operational efforts of the bar and F&B Front of the House teams.
- Ensure that implementation and maintenance of standards of food, beverage and service quality are commensurate with a first-class operation.
- Monitor and critique food quality and service levels.
- Hire and train staff, tracking standards of service and productivity for food & beverage associates.
- Create a comfortable atmosphere to encourage committed and loyal associates.
- Forecast and schedule staff according to occupancy levels and business needs.
- Coach and counsel staff, as well as holding monthly meetings for staff.
- Ensure physical atmosphere and cleanliness of restaurant, including inspecting tabletops, and side-stations.
- Monitor all current inventories and assist in end of the month inventories.
- Attend and when applicable, lead food and beverage meetings as required.
- Responsible for timely performance feedback and evaluations of staff.
- Communicate and collaborate with Director of Food and Beverage, Executive Chef, on all upcoming events, promotions, new products, etc.
- Handle guest complaints in a professional and efficient manner.
- Learn and apply coding of Food and Beverage invoices in a timely manner.
- Weekly attendance at BEO meetings and other leadership meetings as needed.
- Provide training, direction, supervision, and hands on?support?for direct associates?and?supervisors?to?accomplish?goals?and?objectives?of?the?food?and beverage?operation.
- Ensure, direct and facilitate communication, engagement and conflict resolutions as needed by the team to ensure a positive associate?environment.
Qualifications:
- Candidate must have at least 2 years previous experience and be flexible with availability to work any shifts.
- Requires good communication skills, both verbal and written, as this position requires continuous interaction with hotel guests and staff.
- Ability to supervise subordinate staff, including but not limited to assignment of duties, evaluating service and taking disciplinary action when necessary.
Knowledge of liquor laws and regulations, health department regulations, and TIPS" certification is helpful.