Job Details
Job Summary
This position serves as the patient advocate, providing a message of compassion and fulfilling the mission of Pella Regional Health Center; communicating, educating and defining the cost and payment process to benefit those who depend on us now and in the future.
Minimum knowledge, skills, and abilities:
* Critical thinking skills required to effectively perform the duties as outlined in this job description. Minimum of 2 year degree in healthcare related field or accounting preferred with experience in healthcare and/or insurance substituted for a degree
* Experience in a health care setting in an insurance/billing/collections/coding role
* Knowledge of insurance benefits
* Knowledge of CPT and ICD-10 codes preferred
* Knowledge of billing processes for clinic and hospital settings
* Ability to articulate clearly and to communicate in an understandable manner
* Ability to read and communicate effectively in English
* Basic mathematical skills
* Strong computer skills with ability to learn specific computer systems
* Positive, appropriate customer service skills
* Able to work effectively as a leader and member of a team.