Job Details
** Food Runner**
**Job Category****:** Tipped employee **Requisition Number****:** FOODR03205 Showing 1 location **Job Details**
**Description**
**ESSENTIAL** **JOB FUNCTIONS:**
- Reports to work, is in the correct uniform and on the station as indicated on the weekly work schedule. Practices positive personal hygiene and cleanliness habits during all work shifts.
- Sets up the front line with the equipment, plate ware and small wares needed to effectively serve all food products. Items include, but are not limited to; serving spoons, forks, goose necks, under liners for vegetables, folded napkins for handling hot plates and Keeps station restocked throughout the shift.
- Cleans large and small trays and tray stands to be ready for service.
- Reads order tickets as they arrive and place onto ticket Tracks cooking times on all orders, checks finished product for proper degree of doneness, appearance and plate presentation.
- Coordinates and communicates with the broil and pantry stations to correctly time and serve "hot and cold" items to the Guest.
- Garnishes finished entrees according to the specifications and procedures contained in the RCSH Recipe Book (examples: butter, parsley, lemon) and immediately trays and delivers food so that the food is served hot and sizzling.
- Delivers food to the correct table and pivot point position numbers. Assists the server as necessary to ensure that the Guest is served immediately. ("Hot Food Hot, Cold Food Cold").
- Assists the server as needed to optimize the Guest's dining experience.
- Carries Take Out and Delivery food items to the Bar or Host stand as needed.
- Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant.
- Accomplishes all job duties while adhering to all safety guidelines and practices throughout the shift. Reports any unsafe condition, unsafe act, accidents and/or injuries to the Chef or other Manager-On-Duty.
- Correctly completes closing duties at the end of each shift. Assists Chef and other kitchen personnel in accomplishing closing duties and kitchen cleanliness.
- Completes all side work in the front and/or back of the house as assigned and scheduled by the members of the management team.
- Supports other Front-of-House positions as needed, providing a seamless Guest experience to all Guests.
- Performs all duties and maintains knowledge of all standards and procedures, as stated in the *RCSH Employee Training Packet Food Runner*.
- Additional duties as assigned.
**COMPETENCIES/PERSONAL CHARACTERISTICS:**
*Guest First Mindset*
* Demonstrates a Guest first mindset, placing a high priority on the Guest experience
* Interacts regularly with Guests, demonstrating a genuine interest in Guests, and ensuring a superior dining experience for all Guests
**JOB REQUIREMENTS:**
* Excellent Guest service skills and a strong work ethic
* Understanding of proper food handling and sanitation procedures
**PHYSICAL DEMANDS:**
* While performing the duties of this job, the employee must be able to stand, walk, talk, and hear for extended periods of time, at least 8 hours, and traverse all parts of the restaurant quickly
* Ability read, speak, write, and understand communication in English
* Must be able to lift, handle and carry (e.g. trays, small wares and equipment) at a minimum of 50 pounds constantly and up to 100 pounds occasionally
* Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent basis
* Must be able to communicate effectively and listen attentively
**WORK ENVIRONMENT:**
* Work is performed in a restaurant
* Position involves work on afternoons, nights, weekends, and holidays, as required
* Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust and smoke
* Temperature extremes range from working near 1800-degree Fahrenheit to working in a walk-in freezer of -10 degree Fahrenheit
**NOTE: The information here does not constitute a contract, express or implied. The content of this material is not all-inclusive but is for informational purposes only. Ruths Chris Steak House is an Equal Opportunity Employer.**
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