Youth Service Manager


Job Details

**Youth Service Manager**

Programs St. Albans, Vermont Minimum Experience **Manager/Supervisor** Compensation **$40,000/year** The DREAM Program is committed to dismantling systems of oppression that affect our youth and families. This organizational commitment means that members should join this space with an intention of learning, unlearning, and diving into ways that your involvement will directly contribute to DREAMs mission of reducing the Opportunity Gap while also supporting the dismantling of other systemic inequities. We seek members who contribute to s diverse community, as having different perspectives, identities, and skills are what allow us to excel in our service. DREAM seeks members who are ready to engage in and foster an inclusive environment, and who strive to deliver culturally appropriate and relevant programming to the youth we serve. Incoming members and staff should understand that we serve marginalized communities, which means that it is imperative that diversity, equity, and inclusivity are infused into every aspect of our work as an organization. * Build a relationship with every volunteer mentor.

* Express a passion for and an understanding of social and racial justice as it pertains to the opportunity gap for low income youth.

* Assure each volunteer is prepared, trained and provides a culturally appropriate experience to the youth and families served.

* Build a relationship with every youth and their family.

* DREAM youth and families have agency over their DREAM experience.

* DREAM youth engage in weekly Village Mentoring and report a high quality experience and relationship with their mentors.

* DREAM youth attend and succeed in school.

* DREAM youth make learning gains over the summer and have a lot of fun.

* DREAM youth gain a broader sense of the world.

* Managers should expect to work a schedule that fits the schedule of those they are serving. This means there will some regularly scheduled hours and some hours that are responsive to volunteers, youth and family demands. Additionally, the schedule will be a mix of daytime, evenings, weekdays and weekends. Managers will have agency over their schedule as long as it serves those they are supporting well.

* The experience is heavy with person-to person communication and support (whether that is actually in person or online)

* The experience is broken up into a few main foci that impact the day-to-day:

+ recruiting, training and supporting volunteers (both AmeriCorps and mentors)

+ attending to youth, families and partners that rely upon DREAM for varying reasons

+ operating the organizations programs and activities with fidelity to its models

* Communication with mentors, parents and partners occurs every week (or more frequently as circumstances may direct).

* Communication with DREAMs broader community occurs monthly in multiple ways (reporting to our Board of Directors, building new partnerships in each community, and connecting with local organizations and resources that offer supplemental services to youth and families, for example).

* Participate as a member of DREAMs leadership team by attending regular meetings and driving strategy and execution of initiatives.

* Participate as a member of at least one committee.

* Lead and follow up with weekly experience/support meetings for AmeriCorps members.

* Regularly partner with the leadership team to provide AmeriCorps members a successful and valuable experience.

* Lead discussion regarding weekly member professional/experience enrichment activities.

* Summer months will transition to creating and delivering activities that fight the summer slide and build engagement, academic enrichment and fun for youth (daily and weekly schedule will likely change to lead out-of-school time in the summer).

Work environment/physical demands: This position operates in multiple spaces. The spaces included may have characteristics similar to a professional office environment, an indoor/outdoor environment with active children and students, a community center, a classroom/campus, and/or the homes of our members and/or participants. This role routinely uses standard office/school equipment (such as computers, phones, photocopiers, filing cabinets and printers) as well as equipment characteristic of an outdoor youth day camp (pop-up shade canopies/tents, hand tools, food preparation equipment, storage spaces and sports equipment/toys). * Experience working or living in a diverse and inclusive environment with elevated, demonstrated awareness of issues of social equity and social and racial justice.

* Demonstrated practice or education serving diverse communities or populations of people of color in an equitable manner and a manner that is respectful and aware of the community's experience.

* Experience supervising and leading a staff of employees, service members and volunteers with forward thinking and strategy.

* Exceptional communication and facilitation skills with a focus on direct communication.

* Experience supervising and maintaining the organizational property, office, and program space.

* Computer proficiency: comfort with Microsoft Office apps, Google's GSuite and email communication; Salesforce CRM experience; accounting software experience.

* Familiarity with AmeriCorps grant requirements and mentoring programs requirements as expressed by CNCS and state and local regulations, respectively.

* Demonstrated ability to manage time and set priorities while giving consideration to staff, the organization, and the self.

Other duties: Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee/member for this position. Duties, responsibilities and activities may change at any time with or without notice. * $40,000 annual salary.

* General health insurance.

* Access to Employee Assistance Program.

* Opportunity for professional development.

* DREAM gear/uniform provided and required.

* Reimbursements for work-related travel.

* Incredible, life-changing experiences!

* We believe that the opportunity gap is unfair and unjust.

* We believe that childhood is a precious part of the human experience and worthy of great investment.

* We believe that all children have immense potential to contribute to our society and that lost potential for one is lost potential for all.

* We believe that change is possible.

* We live in the grassroots. We see ourselves as more of a movement than an organization. We value bottom-up development and look to our volunteers for leadership.

* We are relationship-oriented. When relationships are done well, they can change the world and build bridges across differences. Relationships are at the center of all we do and are our greatest source of impact, influence, and learning.

* We value transparency. We are an open organization and invite all to participate in decision-making. We see honest communication as the foundation for creating trust and understanding.

* We like to play. We sing, surprise, act spontaneously, play games, and imagine. We see potential for something magical in every interaction. We think play is the ultimate vehicle or delivering our services.

* We think the high dive is fun! Positive risk-taking plays a crucial role in development. By pushing our comfort zones, we broaden our world views and expand our options.

* We think anything is possible. Call us nave...wait a minute, dont do that! Just join us!

Location St. Albans, Vermont Minimum Experience Manager/Supervisor Compensation $40,000/year





 The DREAM Program

 05/26/2024

 All cities,VT