Job Details
**Modus Hotels**
**Guest Services Agent - Motto DC City Center**
**Guest Services - Washington, DC - Full Time**
* A smaller company with the opportunity to get involved in more than just your day-to-day role.
* We have an entrepreneurial spirit. We are an independent lifestyle brand that is constantly evolving. We are openminded individuals who embrace change.
* We are collaborative leaders who take ownership of our areas of expertise, yet have an eye on the big picture, the entire hotel experience.
* Passionate team looking to expand with authentic and genuine individuals who recognize the importance of team engagement.
* A company that has a culture of promoting from within.
* Provide exceptional personalized customer service and experiences to guests.
* Live like a local. Knowledge of the neighborhood and city.
* Think on your feet, use good judgement and problem solve in a fast-paced environment.
* Provide support to guest services leaders and the entire hotel team.
* Create a warm and welcoming atmosphere.
* Passion for hospitality and providing excellent guest service. This enthusiasm will be apparent from speaking with you.
* Exceptional communication skills both verbal and written.
* Knowledgeable in Microsoft Office.
* Open availability required. Must be prepared to work various shifts (for example: 7-3pm, 3-11pm, weekdays, weekends, holidays).
* Generous health, dental and vision insurance, plus 401K, all available on day 1!
* Access to free virtual fitness classes and discounted in-person memberships
* Gifted PTO on Day 1 + paid holidays
* Paid Parental Leave
* Tuition reimbursement opportunities when you grow, we grow!