Job Details
Our Client, a leading provider of supply chain solutions for the healthcare sector, is looking for a motivated WMS Analyst to join their team. This individual must have prior experience managing the functionality and support of an organization's WMS and strong analytical skills. Ideally this individual will have relevant industry experience, holding a similar position at a pharmaceutical or healthcare company.
This is predominately an onsite position based at the company's facility in Durham, NC.
RESPONSIBILITIES:
- Act in accordance as a system owner and/or subject matter expert (SME) for the WMS, DMS, and TMS software
- Manage all aspects of WMS, DMS, and TMS configuration and functionality across business units
- Understand analytical reporting requirements of the business and form recommendations
- Develop and test holistic system strategies to facilitate the highest level of productivity and quality across applications and platforms
- Analyze and research WMS, DMS, and TMS problem issues. Perform or facilitate vendor root cause analysis (RCA) of encountered issues
- Assist in identification of specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions
- Assess various WMS, DMS, and TMS project testing needs and ensure adequate test coverage across functional, integration, performance, and security elements. Identify and automate testing where appropriate
- Communicate summarized information about test plans and execution activities occurring in shared environments to impacted teams and provide proactive management of shared environment resources
- Identify KPl's, collect quality data, and write technical specifications, presentations, and documentation
- Train users on new system activities and on new versions of software
- Ensures new and existing software solutions are developed with insight into industry regulations, best practices, strategies, and architectures
QUALIFICATIONS AND JOB SPECIFICATIONS: - Experience in WMS and DMS functionality, configuration, setup, and installation
- Deep understanding of analytical systems and KPI dashboards
- Technical diploma or certification preferred
- 3-5years of progressive WMS and DMS experience required
- Medical device or Pharma experience preferred
Demonstration of the following: - Ability to identify critical data and distill into business-focused technical recommendation
- Ability to manage multiple projects and work effectively in cross-functional teams with internal customers.
- Ability to work effectively and independently in a changing fast-paced environment
- Ability to communicate effectively across all levels of the organization
- Ability to conduct appropriate research as needed
- Attention to detail and organization
TECHNICAL EXPERTISE: - Ability to navigate through WMS and other systems - Tecsys Elite and/or Cognos strongly preferred, but candidates with other WMS and Analytics systems experience will be considered.
- Basic knowledge of Database Systems and scripting languages
- Advanced Microsoft Office skills: Outlook, Excel (including Statistics and Pivot Tables), PowerPoint, and Word
ADDITIONAL EMPLOYMENT REQUIREMENTS - Excellent analytical skills
- Attention to detail and the ability to complete tasks consistently and accurately
- Strong time-management and organizational skills
- Strong oral and written communication skills with a professional presentation and demeanor
- High level of ethics and integrity
- Prudence in management of confidential information
- Ability to work independently on assignments by researching issues, analyzing data, providing appropriate updates to supervisors, and proposing solutions to problems encountered
- Ability to meet deadlines in a fast-paced setting
- Previous experience in logistical supply chain application development is a plus