Job Details
PURPOSE
The FTL Inside Account Executive generates revenue by procuring new small to medium size business clients. The FTL Inside AE is responsible for acquiring new business, developing customer relationships, managing customer needs and expectations, solving customer problems, and growing the customer base, all through daily contact with customers and collaboration with other FTL departments.
ESSENTIAL DUTIES & RESPONSIBILITIES
Meet or exceed sales and margin budget goals and market plans
Obtain new accounts by planning and organizing daily work schedule to make inside sales calls on existing or potential customers/prospects
Make formal and informal sales presentations
Develop and implement effective sales strategy
Use qualified leads and call lists to identify and generate new sales opportunities (approximately 75+ dials/day)
Manage CRM pipeline of prospects and execute daily contact within the system; create and maintain strong sales pipeline with detailed information as to number of potential and qualified prospects/opportunities, status, and next steps
Understand customer needs and requirements, discusses current Worldwide Express solutions and product offerings, to effectively utilize these offerings to fully serve our customers and improve our position within our customer base
Prepare sales proposal by quoting pricing, credit terms and service offerings to customer based on knowledge of company s operational capacity and established ROI thresholds
Proficient in Worldwide Express other product lines enough to cross sell to customers as opportunities are presented
Develop a large network of partnerships (customers, suppliers, etc.)
Work collaboratively with FTL Operations and Carrier Sales departments
Manage the day-to-day operations of all related accounts and delegate accordingly
Control revenue by maximizing profits through pricing strategies, margin control, and mitigating customer loss
Provide instruction on customer-facing technology solutions and services
REQUIRED KNOWLEDGE/SKILLS/ABILITIES
Excellent verbal and written communication skills
Strong organizational skills with a high attention to detail and ability to multi-task
Ability to persuade, motivate, influence, and negotiate with others
Remain positive and flexible in an ever-changing environment with shifting priorities
Microsoft Office Suite skills required (Word, Excel, PowerPoint & Outlook)
Familiarity with freight and shipping industry terminology, concepts, and practices preferred
Flexibility to work afterhours, weekend, and/or holidays as needed
QUALIFICATIONS:
High School diploma
Bachelor s degree preferred
0-2 years of sales or logistics/supply-chain experience