Job Details
POSITION SUMMARY
As a Commercial Property Manager, you will play a central role in the strategic and operational management of our commercial real estate portfolio. This dynamic position involves overseeing the day-to-day activities of commercial properties, ensuring optimal financial performance, maintaining positive tenant relationships, and implementing effective property management strategies.
GENERAL RESPONSIBILITIES
Key Responsibilities
Property Operations:
- Oversee the daily operations of commercial properties, including maintenance, security, and tenant services.
- Coordinate with maintenance teams and vendors to ensure timely resolution of property issues.
- Conduct regular property inspections to assess conditions and identify areas for improvement.
Tenant Relations:
- Act as the primary point of contact for commercial tenants, addressing inquiries, concerns, and requests in a prompt and professional manner.
- Foster positive tenant relationships through effective communication and proactive issue resolution.
- Collaborate with leasing teams to attract and retain high-quality tenants.
Lease Administration:
- Manage lease agreements, ensuring compliance with terms and conditions.
- Oversee lease negotiations, renewals, and amendments in collaboration with leasing professionals.
- Conduct lease analysis, including financial terms and obligations.
Financial Management:
- Develop and manage property budgets, working closely with the finance team.
- Monitor rent collections, financial performance, and expenses to achieve budgetary goals.
- Prepare and present regular financial reports to stakeholders.
Strategic Planning:
- Contribute to developing and implementing property management strategies aligned with overall business objectives.
- Identify opportunities for property improvements, cost savings, and revenue enhancement.
Legal and Regulatory Compliance:
- Ensure properties comply with relevant laws, codes, and regulations.
- Coordinate legal matters, including lease violations and disputes, with legal professionals.
Risk Management:
- Assess and mitigate risks associated with property management, including safety and security concerns.
- Implement emergency response plans and ensure properties meet safety standards.
Collaboration and Leadership:
- Work collaboratively with cross-functional teams, including leasing, finance, and maintenance.
- Provide leadership and guidance to property management staff, fostering a positive and productive team environment.
WORKING CONDITIONS AND ENVIRONMENT
The role of a Commercial Property Manager involves a diverse set of responsibilities that require adaptability to different working conditions and environments. Here's an overview of the typical working conditions and environment for professionals in this role:
1. Office Work:
Much of the work is conducted in an office setting, where property managers handle administrative tasks, communicate with tenants and stakeholders, and manage financial and leasing documentation.
Utilize property management software, accounting tools, and other technology to track and analyze property performance.
2. On-Site Visits:
Regular on-site visits to commercial properties within the portfolio are essential. This includes conducting property inspections, meeting with tenants, and overseeing maintenance activities.
On-site presence allows property managers to address immediate concerns, assess property conditions, and build relationships with tenants and on-site staff.
3. Flexibility in Work Hours:
Property management often involves a degree of flexibility in work hours. Responding to urgent matters, attending meetings, and overseeing property operations may require occasional work outside regular business hours.
4. Tenant Interaction:
Interact with tenants regularly, addressing inquiries, concerns, and requests. Building positive relationships with tenants contributes to tenant satisfaction and retention.
Attend tenant meetings, address concerns promptly, and work collaboratively to ensure a positive tenant experience.
5. Collaborative Environment:
Collaborate with a diverse team of professionals, including leasing agents, maintenance staff, administrative personnel, and executives.
Work closely with cross-functional teams to ensure effective communication and coordination in managing commercial properties.
6. Property-Specific Challenges:
Be prepared to face a variety of challenges specific to each commercial property. These challenges may include lease negotiations, property improvements, tenant disputes, and emergency situations.
Problem-solving skills are crucial in addressing property-specific issues efficiently.
7. Travel:
Depending on the size and location of the commercial property portfolio, some travel may be involved. This could include visiting properties, attending meetings, and participating in industry events.
8. Stressful Situations:
Property managers may encounter stressful situations, such as emergencies, tenant conflicts, or unexpected property issues. An important attribute is the ability to remain composed under pressure.
9. Legal Compliance:
Stay informed about and ensure compliance with relevant commercial real estate laws and regulations. This may involve working with legal professionals to address compliance issues.
10. Professional Development:
Engage in ongoing professional development to stay updated on industry trends, best practices, and emerging technologies in commercial property management.
Attend workshops, seminars, and conferences to enhance skills and knowledge.
In summary, a Commercial Property Manager's working conditions and environment are dynamic and multifaceted. Balancing office work with on-site responsibilities, collaborating with diverse teams, and navigating property-specific challenges are integral parts of this role. Adapting to different situations, communicating effectively, and strategically managing properties contributes to success in this demanding yet rewarding profession.
Requirements
- Minimum 5 Years of experience
- Bachelor's Degree required
- Substantial professional experience in commercial property management
- IREM Certified is a plus
- BOMA Certified is a plus
- Customer Service Oriented
- Leadership and Team Management Skills
- Communication and Negotiation Skills
- Financial Management
- CAM Reconciliation