Job Details
Do you have a background in Business administration, Finance, or Economics, and seeking an opportunity for a long term career in financial services and investing?
We are actively seeking Financial Reps to join our Retirement Plan Solution Center team in Columbus, Ohio.
If you have a background in customer service, have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you!
The Details:
- Start Date - 7/15/24
- Location : 10 West Nationwide Blvd Columbus, Ohio 43215
- Fully remote options are available
- Compensation: $19/hr ( pay increase upon conversion )
- Benefits; Medical, Dental, Vision, 401K, etc.
- Employer sponsored Finra study materials and exams
- Career mobility within a Fortune 100 organization after 1 year of service
Hours of Operation: Monday - Friday: 8:00 AM - 11:00 PM. Saturday: 9:00 - 6:00; Open availability is required. 38.75 hour work week.
Paid Training is for 5 weeks. Training hours are expected to be Monday through Friday 8am to 4:30 pm
About the Job:
As a Representative, you will provide extraordinary care to members, partners, plan sponsors and investment professionals. You will understand high level product/plan and regulatory requirements to analyze and resolve general account plan fees or plan inquiry questions will be key to success. Additionally, you will effectively interpret and articulate the company's marketing strategies when communicating with customers.
Key Responsibilities:
Taking incoming calls from public sector participants regarding their retirement accounts.
Individuals will be trained to handle basic topics such as account balance, distribution questions, password reset, etc.
Building meaningful connections/relationships and engage with customers via phone inquiries
Educate and provide service to customers on products to support sales objectives
Uncover routine sales opportunities and market products to support sales objectives
Reviews, researches, and interprets records and reports to accurately make decisions
Resolves routine errors requiring corrective processing
What we are looking for in a candidate:
Candidates who hunt for innovative ideas and seek feedback to continuously improve performance
A passion and drive to succeed in a fast paced environment
An engaging personality, both in person and over the phone
Someone who can easily adapt to change
A candidate who hunts for ideas and seeks feedback for opportunities to improve in their job
As an ideal candidate you will have:
A completed or nearly completed bachelor's degree (preferably in Business, Communications, Economics or a related field)
Candidates interested in building a career in sales and service atmosphere with a top employer
One year of solid work experience in a service related field. Restaurant, retail, administrative, hospitality, etc.
Candidates must be able to deliver friendly customer service while talking on the phone and working through computer systems simultaneously
A SERIES 6 LICENSE WILL EVENTUALLY BE REQUIRED
If you are someone who has a passion for helping others and enjoys working in a fast paced environment apply or send your resume to ...@randstadusa.com for consideration.
I look forward to connecting!