Job Details
POSITION TITLE: Floor Manager
RELATIONSHIPS: The Floor manager reports directly to the Assistant General Manager and General Manager
FLOOR MANAGER RESPONSIBILITIES:
Floor Manager responsibilities include, but are not limited to:
- Opening the restaurant
- Running floor shifts
- Blocking & assigning server sections
- Interacting with guests to assure pleasure in their visit
- Seating patrons
- Working with the hosting staff to keep track of reservations to maximize throughout
- Ensure guests seating requests are honored & that reservations are sat promptly
- Running food and interacting with chef, sous chef, cooks, dishwashers & food runners
- Assisting the service staff with processing checks & cash handling
- Assisting the bar as needed
To be successful in this role, you must be familiar with restaurant operations, have a good knowledge of food and beverage, always be willing to learn more and understand where your blind spots are, and of course have a good understanding of what makes for great hospitality. You should also be available to work within opening hours, including weekends, late nights and holidays, you should have familiarity with POS systems, and reservation software.
Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive experience for our guests and excel in being promoted through our company, the opportunities are endless.
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REQUIREMENTS
Saltwater Coastal Grill
Parkway Bank Park
Entertainment District
5509 Park Place, Rosemont
Illinois, 60018