Job Details
**Bilingual (Spanish / English) Customer Service Representative (100% Remote / Work From Home)**
La Plata / Bold Business Front Office / Full Time Were looking for a customer service representative who is excited to work from home (100% remote).
Youre someone who can provide concierge style phone service to our customers in a helpful and respectful manner on every call. Youre great on the phone and youre confident you can always find a way to connect with anyone you talk with. Were looking for top-notch people with coachable attitudes so this isnt for everyone.
This is **a part-time role (25-30 hours per week) paying $13 per hour starting immediately**. Must be fluent in English and Spanish. Shifts available between 8am EST and 11pm EST Monday through Sunday.
**As a Bilingual (Spanish / English) Call Center Representative you will have:**
+ **Great Phone Etiquette** manage inbound and outbound customer calls in a professional manner
+ **Be a Problem Solver** identify customers needs, clarify information, research issues and provide solutions
+ **Tech Savvy** document customer interaction according to company operating procedures
+ **Coachable** open to following phone scripts when handling rejections
**What are the requirements:**
+ Fluent in English and Spanish
+ Available 25-30 hours per week starting immediately
+ Experience in an outbound call center, inside sales experience, or related sales experience
+ Adaptable and flexible, demonstrating abilities to work with process and information changes
+ Ability to work independently or as an active member of a team