Job Details
Join our team at Hilton Garden Inn Milwaukee Northwest Conference Center as a Guest Service Agent and immerse yourself in a vibrant and dynamic environment where no two days are the same. From assisting guests with check-ins and check-outs to providing exceptional customer service, you'll have the opportunity to create memorable experiences for our guests. As a Guest Service Agent, you'll be the face of our hotel, showcasing your passion for hospitality and dedication to exceeding guest expectations.
At an hourly rate of $15 at the northwest side Milwaukee, WI, near Menomonee Falls, this position offers a chance to grow in the hospitality industry and be part of a supportive team that values your contributions. You will be given great benefits such as Medical, Dental, Vision, 401(k), Health Savings Account, Paid Time Off, and Hilton Team Member rates available for Hilton Hotels worldwide. Apply today and embark on a rewarding career in hospitality!
Make a difference as a Guest Service Agent
As a Guest Service Agent at Park Place Hospitality LLC - Hilton Garden Inn Milwaukee, you will be at the forefront of providing exceptional customer service to our guests. From warmly welcoming guests upon arrival, assisting with check-in and check-out processes, to ensuring guests are well-informed about hotel services and local attractions, you will play a crucial role in creating a memorable guest experience. Your responsibilities will also include handling financial transactions with precision, addressing guest inquiries and concerns promptly and efficiently, and utilizing your knowledge of hotel amenities to upsell and enhance the guest's stay.
Additionally, as part of the daily operations, you will be responsible for closing out the day's financials accurately. Join our team in Milwaukee, WI, where each day brings new opportunities to showcase your hospitality skills and make a positive impact on our guests' stay. Apply now to be part of our dedicated team!
What matters most
To excel as a Guest Service Agent at the Hilton Garden Inn Milwaukee Northwest Conference Center, strong communication skills in English are essential for effectively interacting with guests and team members. Proficiency in using OnQ software is advantageous, although not mandatory. The ability to stand for up to 8 hours at a time demonstrates your physical endurance for this role. Above-average computer skills are necessary to navigate various systems efficiently, along with adept typing and 10-key skills for accurate data entry.
Your attention to detail and ability to multitask will be crucial in managing guest inquiries, handling financial transactions, and resolving issues promptly. If you are a proactive individual with a passion for hospitality and possess these key skills, we invite you to apply for this exciting opportunity in Milwaukee, WI.
Knowledge and skills required for the position are:
- Must be able to read
- write and understand the English language
- Knowledge of OnQ preferred
- Able to stand up to 8 hours at a time
- Above-average computer skills and typing along with 10-key by touch
Our team needs you!We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you! Don't wait - apply now and take the first step towards a fulfilling career with endless possibilities. Let's work together to make great things happen!