Job Details
Description
POSITION SUMMARY: Courtesy Officer provides security and/or assists residents, families and guests with the familiarity of the campus services. The Courtesy Officer responds to emergency calls, performs security checks on the hour and coordinates the locking down and unlocking of the buildings under the supervision of the Director of Facility Services.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
1. Represents the campus in a positive manner while creating an environment that fosters respect and courtesy for residents and employees alike. Works within the campus programs to encourage and promote safety and the well-being of all residents and employees.
2. Upholds the campus s Mission Statement.
3. Maintains HIPAA standards and regards all medical or healthcare information pertaining to residents and employees as confidential.
4. Performs security checks throughout buildings, home lots and campus streets once every hour. Logs any suspicious or unusual occurrences.
5. Responds with or without healthcare staff to emergency calls in homes and apartments.
6. Locks building down and unlocks buildings at the appropriate times.
7. Greets guests at the front gate, checks destinations and allows entry, if granted.
8. Checks front gate for workability and responds to any problem areas.
9. Accompanies employees and residents (if requested) to the parking lot after sundown.
10. Approaches and questions any visitors to the campus after hours.
11. Greets and directs any emergency personnel to the emergency situation (fire department, police officers, EMT s, etc.).
12. Implements the prescribed lighting program inside and outside the buildings. Insures that all exterior lights are operational.
13. Gather trash from the campus buildings and dispose in a dumpster: Roll trash cans that weigh approximately 30lbs each from the campus buildings to a pick-up truck; load the trash cans on a pickup truck with a mechanical lift; drive the pickup truck loaded with trash cans to the loading dock; use a mechanical lift to dump the trash cans into the dumpster.