Job Details
As a Customer Service/Cashier/Kleanse, you will be a vital part of our team, upholding Kreation's values of Service, Style, Selection, and Excellence. You will be responsible for providing a superior customer experience and ensuring that our guests receive exceptional service. We are currently hiring for both full-time and part-time positions
What We Offer
- Medical, Dental and Vision Insurance
-50% off organic meals daily
-Tips, bonuses, and sales rewards
-Opportunities for career growth
Key Responsibilities
- Provide energetic, friendly, and prompt greetings to guests upon making eye contact
- Demonstrate exceptional standards for customer engagement, experience, and service
- Possess in-depth knowledge regarding ingredients, benefits, and uses for all Kreation offerings
- Deliver a positive and complete guest experience that exceeds expectations
- Maintain Kreation's standards for Service, Style, Selection, and Excellence
-Warmly greet guests upon eye contact, providing energetic and prompt service
-Drive company sales growth and profitability through customer-centric selling, teamwork, superior product knowledge, and impeccable customer experience
-Exceed guest expectations by delivering a positive and complete experience
-Uphold Kreation's standards for Service, Style, Selection, and Excellence
-Achieve established sales goals
-Enroll all customers in our Loyalty Program
-Promote a strong sense of teamwork by working together collaboratively to achieve goals
-Other job-related duties as requested
Qualifications
-Prior customer service experience preferred
- Excellent communication skills with the ability to engage with guests in a friendly and professional manner
- Ability to work in a fast-paced environment
- Strong attention to detail and ability to multitask
- Passion for health and wellness is a plus
Requirements
- Previous 2years customer service experience is preferred
- Passion, knowledge, interest in health, fitness and/or wellness
- Ability to build customer relationships and deliver exceptional service
- Ability to quickly learn new procedures, processes, and product knowledge
- Strong verbal & written communication skills with proficiency in English
- Able to stand for the duration of shifts, often up to 8 hours, with frequent bending, squatting, and lifting objects up to 30 pounds, up to 5 times per shift
- Comfortable with exposure to steam, varying temperatures, and humidity
- High energy, excellent communication, team-oriented, and diligent work ethic
- Must obtain a Food Handler's Card and complete all required training and certifications within 2 weeks of hire date
- Hours vary Monday Sunday, days, evenings, and weekends. Must have flexible availability including holidays
Kreation has many opportunities for career development and growth as we keep expanding across Southern California with twenty three current stores in the Los Angeles Greater Area