Job Details
Participates in the overall sales efforts of the community to maintain a strong brand in the market, high levels of occupancy, and a healthy pipeline of future residents. Assists with lead base management, outreach to prospective residents and referral sources, conducting personal visits, planning and executing marketing events, and providing administrative support for the sales process. Serves as liaison with new residents and their families to ensure a smooth transition to the community.
ESSENTIAL FUNCTIONS:
Greet prospective residents and families to the community; respond to inquiries and conduct personal visits as needed.
Make follow-up calls to prospective residents to maintain contact as they work through their decision making process.
Maintain data in the lead base system, ensuring that appropriate information is updated timely and in appropriate detail.
Extend invitations and schedule prospective residents and families for community events and personal visits.
Participate in the planning and execution of marketing events to promote the SLC brand, educate referral sources, and drive traffic to the community.
Coordinate the move-in process for new residents and serve as liaison between residents, families, team members, and a variety of third parties such as moving companies.
Coordinate with internal departments to ensure documentation, payment, lead base system records, etc. is handled properly and timely.
Prepare, update, and maintain collateral materials such as sales brochure packets and move-in guides.
Ensure that model apartments are well maintained and ready to show at all times.
Participate in and attend all required in-service training and education programs as scheduled.
Other duties as assigned.