Job Details
The Patient Care Secretary is a skilled secretarial person whose job is to support the work of the Team Manager and who is generally responsible for accomplishing all patient care related clerical procedures.* Screens telephone calls for Team Manager. Facilitates communication between patients/families and other team members, including volunteers.* Takes and keeps daily schedule for all team members.* Attends weekly team meetings. Prepares agenda for team meeting. Follows through on assignments given by the Team Manager.* Establishes, maintains, and closes patient charts in an orderly fashion. This may include but is not limited to the mailing of and follow-up on all required documentation such as Plans-Of-Care, Attending Physician Authorization forms and Medical Information Request forms.* Provides back-up documentation to Billing Department routinely and as requested.* Orders D.M.E. and maintains record of dates ordered and picked-up.* Enters patient care and volunteer data into Vx and event tracking.* Communicates with staff and outside agencies as directed by Team Manager.* When the program utilizes part time staff, the PCS will maintain a list of all part-time staff jointly with other patient care secretaries. Contacts and schedules part-time staff at the direction of Team Manager.* Jointly with other patient care secretaries, orders supplies and documentation forms used by the team.* Does routine correspondence for Team Manager and other members of the team.* Sorts and processes all patient care mail jointly with other patient care secretaries.* Maintains A.D.T. and checks census daily for accuracy.* In programs that have more than one patient care secretary, they will cover for each other for lunch, for team meetings, and for other short intervals of absence.* Handles other tasks as assigned by the Team Manager.QUALIFICATIONS* Three years prior work experience preferred.* Good typing skills.* Computer literate.* Able to handle multiple tasks.* Excellent communication skills* Good telephone skillsEDUCATION* High school graduate or equivalent required.SPECIAL INSTRUCTIONS TO CANDIDATES* EOE/AA M/F/D/V