Job Details
**Customer Service Representative - $2,000 Sign-on Bonus**
**Customer Service Representative - $2,000 Sign-on Bonus**
Job ID: R2101302
Location: Coppell, Texas
**Customer Service Representative
Starting from $20 to $27 per hour
$2,000 Sign-on Bonus - Start by 11/1**
**Texas Branch
980 W. Bethel Rd., Coppell, TX 75019**Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company.
**Hours:** Monday - Friday, 11:30 AM to 8 PM
**Position Responsibilities*** Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
* Communicate with customers via phone, email and chat.
* Solve customer problems and find best possible solutions.
* Help customers navigate Uline's website and place orders online.
* Provide knowledgeable answers to questions about products, pricing and availability.
* Respond to shipping inquiries and answer order status questions.
* Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
**Minimum Requirements**
* Bachelor's degree or high school diploma with 3+ years of relevant experience. Bachelor's degree **strongly preferred.**
* Desire to provide the best possible experience for our customers.
* Thrive in a fast-paced environment with coaching support.
* Dedicated to excellent attendance.
* **Available for 4 weeks of training, Monday - Friday, 8:30 AM to 5 PM.**
**Benefits**
* Complete insurance coverage includes medical, dental, vision and more.
* 401(k) with 5% employer match.
* Paid holidays and generous paid time off.
* Tuition Assistance Program that covers professional continuing education.
**Employee Perks**
* Best-in-class, clean, modern facilities.
* First-class fitness center.
**About Uline**
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,000 employees across 12 locations, it's time you joined Uline.
Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.
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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore to learn more!