Knowledge onITSM, Service Catalogs and Record producers, order guides. Creation ofworkflows for each Catalog Items. Has goodKnowledge on creating Business Rules, Client Scripts, UI Policy, UI Action,Script Include. Has goodKnowledge on creating Flow Designer, workflows. Has a goodKnowledge in creating Complex Workflows for Change Module, Creating a newChange type apart from OOTB ones. Worked onInbound Email Actions for creation and updating of records based on therequirement. Knowledge oncreating Events, Script Actions. Knowledge on SLAconfiguration, Notifications, Push Notifications, Creating HTML templates forall Notifications. Knowledge onImport Set API and using Transform Maps.< span style="font-size:9.0pt;font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol"> CMDB data maintenance
Tata Consultancy Service Limited
06/01/2024
Bethlehem,GA