Job Details
JOB DESCRIPTION
Responsible for providing service on pre-fabricated fireplace products in homes, commercial sites, etc. The Fireplace Service Technician must reflect and represent Hamilton Parker s core values, H.E.A.R.T. (History, Enthusiastic, Adaptive, Reputable, Team-oriented).
JOB RESPONSIBILITIES
- Providing service on previously installed fireplaces.
- Responsible for responding to service calls that include product installation and/or repair of fireplaces and/or gas logs
- Working directly with customers and providing excellent customer service.
- Able to read and follow technical information and specifications provided by the fireplace manufacturer.
- Must know and meet specific building codes.
SKILLS & ABILITIES
- Good troubleshooting and problem solving skills.
- Mechanically inclined.
- Must work well independently as well as with fellow team members.
- Must be able to lift up to 75 lbs.
- Frequently required to stand for long periods of time throughout the day (up to 8 hours).
- The employee is occasionally required to climb, balance, stoop, kneel, crouch, crawl, and walk.
- Required to maintain a valid driver license (to drive a company truck).
- Knowledge of direct-vent and vent-free fireplaces is a plus.
EDUCATION & TRAINING
- HVAC background desired due to gas line exposure
- Quick learner.
WE OFFER
- Medical
- Dental
- Vision
- 401(k) with company match
- Company paid life insurance, Short-term disability & Long-term disability
- Generous paid time off
- Employee discounts
- Volunteer time off
We are an equal opportunity employer.