Job Details
Description
We are seeking to grow our Leadership Team in the Warner Robins area, are you ready to join our growth?
As a growing company, our focus is on having the right people positioned in the right place for our mutual success. Currently, we are seeking highly motivated General Managers to lead our teams.
As the General Manager, you will spearhead the creation of an exceptional workplace environment for our associates while elevating the guest experience through luxury touchpoints. Your primary responsibility will be to ensure guest satisfaction by orchestrating outstanding performance and delivering unparalleled products and services that uphold the highest standards of excellence.
We are committed to providing you with:
- Excellent compensation package
- Operational incentive plan eligibility
- Discounts with our managed properties in North America for you & your family members
A minimum of 3-4 years of previous General Manager experience is required.
Responsibilities Coordinates and oversees all hotel operations, ensuring quality service is provided within the established business plan and budget
Greets and welcomes guests
Works to resolve issues or problems that guests may experience
Handles special requests and accommodations
Inspects facilities to ensure compliance with applicable standards and regulations
Ensures maintenance issues are addressed in a timely manner
Analyzes financial information; plans and facilitates purchases
Coordinates services with outside suppliers, vendors, travel agencies, and event planners
Develop and maintain a marketing strategy to promote the hotel and services, especially convention and business functions
Performs other related duties as assigned
Recruits, interviews, hires, and trains new hotel staff
Oversees the daily operations and staff of the hotel
Provide constructive and timely performance evaluations
Handles coaching, counseling, and termination of employees in accordance with hotel policy
QualificationsRequired Skills/Abilities: Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Strong analytical and problem-solving skills
Strong supervisory and leadership skills
Extensive knowledge of the hotel and hospitality industry
Proficient with Microsoft Office Suite or related software
Able to demonstrate hospitality to team members and guests while performing duties
Physical Requirements: Prolonged periods sitting at a desk and working on a computer
Prolonged periods of standing at reception
Must be able to lift up to 15 pounds at times