Job Details
** Grand Central Barista**
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**The Responsibilities** : * Fully understands the menu. From the standpoint of ingredients and preparation of the beverages and dishes to the delivery and service expected to accompany each drink and dish.
* Delivers all required Service Accents (proper presentation and verbiage, proper Grand Geneva and Starbucks knowledge).
* Responsible for the complete service of the guest and each order.
* Maintains a constant flow of soiled dishes to the kitchen and clean supplies to the restaurant area.
* Has the ability to use the POS efficiently. Micros System.
* Has the ability to perform proper cash handling procedures that fall in line with company standards.
* Must be proficient in multi-tasking and managing designated stations.
* Must comply with opening and closing as well as running side work necessities.
* Direct and consistent communication with the culinary and management team.
* Processes guests checks and submits closing paperwork in a timely manner.
* Listens to and resolves customer complaints regarding service, product and personnel.
* Perform other duties as assigned.
* High school degree or equivalent.
* Prior hospitality experience preferred.
* Previous Barista experience is preferred but not necessary for the position.
* Ability to read, write and speak in English.
* Excellent communication skills and familiarity with the hospitality industry.
* Ability to establish and maintain an effective relationship with all department management, staff, personnel and general public.
* Must work well both with others and independently and be a team player.
* Detail oriented with a high degree of organization and motivation with the ability to multitask and prioritize effectively.
* Outgoing and pleasant personality.
* Must work well under pressure.
* Must have the ability to stand, sit, walk, reach, climb, stretch and be able to lift up to 25 lbs.
* Ability to work a flexible schedule including days, nights, weekends and holidays.