Job Details
Job Type
Full-time
Description
Answer the phone
Continuously monitor emails and respond in a timely manner
Keep the dispatch/load board up to date
Price Shipments
Obtain all information necessary to dispatch the proper truck(s) to the correct pickup and delivery points, as well as all information necessary for the proper rating and invoicing of the shipment.
Dispatch trucks and maintain control of each shipment until it reaches its destination
Immediately report any incident or accident to Terminal Manager Secure all permits
Be responsible for correct address and phone number of each customer
Report customer complaints or lost business to Terminal Manager
Coordinate all activity with the next dispatcher shift each evening and each morning.
Requirements
High-level organizational skills with an accurate attention to detail
The ability to work without direction
The ability to follow and develop processes
Affability and punctuality
Problem- solving skills
Must possess strong computer skills