Job Details
**Customer Service Representative**
Seymour, CT, USA Req #199 Friday, August 13, 2021 Superior Plus Propane is currently seeking a highly motivated, customer-focused, Customer Service Representative whose role is to answer incoming calls from customers, contact existing and future customers, educate and provide customers with information on our products and services, and professionally and efficiently work with customers to resolve issues in a positive manner.
**Primary Responsibilities:**
Professionally handle incoming requests and calls from customers while ensuring that issues are resolved accurately and promptly.
Assist and support walk in customers at location.
Contact customers to answer inquiries, resolve concerns and create new business.
Process orders and complete forms/applications as required to fulfill customer requests
Assist sales team with incoming requests and outbound notification for new services and products
Support additional CSC needs and requirements as assigned
Requirements **The successful Customer Service Representative will possess the following knowledge, skills and abilities:**
* High school diploma/GED required; college degree preferred
* Five years of customer Service experience in a high volume call center/customer service experience
* Strong attention to detail
* Proficiency with Microsoft office (Word/Excel)
* Ability to multi-task and prioritize workload
**Benefits include:**
As an organization, we recognize the need for work/life balance. Therefore, we've put together a comprehensive benefits package to meet the needs of you and your family!
* Full medical, dental and vision care
* 401(k) and profit sharing
* Tuition Reimbursement
* Flexible spending accounts
* Basic life insurance
* Employer sponsored short/long term disability
* Wellness program
* Opportunity for advancement
* Incentives President's Club
* Employee Assistance Program (EAP)
* More!
**Other details**
* Job Family USA
* Pay Type Hourly