Job Details
Location
Redmond, WA
Compensation
Between $17.50 to $20.00 per hour
Experience
At least 1 year of customer service experience
***Do not miss this customer service opportunity!***
***WHO WE ARE*** Dreamclinic is a leader in the health and wellness industry with an established reputation for excellence in massage and acupuncture therapy. Based in Seattle with three clinic locations, we also have partnerships around the country to provide services in the Workplace for small businesses and Fortune 500 companies alike. Our mission is to create a healthier, happier planet and we believe that to take care of others we must first take care of ourselves. We are looking for bright new team members for our Clinic Admin/Customer Service position, with effective communication skills, computer skills, organized and high bandwidth, that combines a genuine enthusiasm for customer service with a passion for health and wellness.
We are currently accepting Customer Service applicants for both our Seattle and Redmond locations, offering both full time or part-time opportunities. Schedule can be mornings or evenings and ideally with weekend availability as well. This position requires a high amount of focus and attention to detail. Our team is positive and supportive, and we work in an environment where we want each other to succeed.
Dreamclinic core values are Community, Positive Intent and Fun! Watch a with our CEO & Founder to see more about our mission here at Dreamclinic.
***BENEFITS AT DREAMCLINIC***
* Supportive, collaborative work environment with friendly, empathetic co-workers
* Medical with optional dental and vision (full-time)
* Wellness credits to be used for free massage or acupuncture; 50% off staff rate on additional visits
* 30 hours per week minimum for full-time status
* Pay ranges between $17.50 and $20.00 per hour, plus commissions potential
* Commissions potential in addition to base pay
* Growth opportunity to a management track in a popular and growing wellness business
***WHO YOU ARE***
* You have a passion for helping others and a dedicated interest in seeing the world heal.
* Your customer service is grounded in kindness and empathy
* Learning about and benefiting from massage, acupuncture, and other healing methods fascinates you
* Helping clients find and schedule with their favorite therapists as part of their healing journey brings you joy.
* Communicating and working with a diverse group of both clients and co-workers appeals to you, whether it is in person, over the phone, through email, or by text.
***RESPONSIBILITIES***
* **Client Experience:** Delight clients with a warm and welcoming experience from the moment they call to the time when they enter and leave the Dreamclinic facility
* **Transaction Management**: Ensure smooth business operations by scheduling clients, creating invoices, processing payments as well as handling paperwork and confirming medical claim details
* **Keeper of Knowledge**: Enable client confidence and satisfaction by communicating superbly to answer any questions, in person, by phone and/or email, so folks can get the much-needed stress and pain relief that they need.
* **Caring Host:** Attend to the harmony and welcoming feel or the physical facilities, also keeping an eye out on inventory and other supplies as needed.
* **Team Member**: Work as part of a dynamic team of Customer Service professionals that are smart, glass-half-full people, that collaborate with and help each other daily.
**To succeed with us:**
* Be health-oriented
* Be a learner
* Be responsible
* Be resourceful,
* Be an optimist
Sometimes the universe creates a magical confluence of events that draws you to the perfect opportunity. If this position sounds like the call to a new career, apply now to begin your journey at Dreamclinic **Location**