Job Details
**Assistant Manager**
**Full-Time**
RESPONSIBILITIES
* Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved
* Manage operations with passion, integrity, and knowledge while promoting the culture and values of the restaurant;
* Implement new company policies and procedures by developing plans and instructing staff
* Provide direction to shift leaders, and staff to achieve restaurant goals
* Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
* Provide coaching and feedback to managers and staff and assess performance on an ongoing basis
* Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations
* Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness
* Consistently monitor product and labor costs to remain within goals
* Solicit guest feedback to understand the needs and wants of customers
* Train and coach staff on guest services principles and practices
* Follow the restaurant policies and procedures, including those for cash handling and safety/security
* Monitor and maintain the POS System
* Assist in new menu implementation
* Develop and implement creative solutions to areas of improvement
* Assist in conducting staff and daily pre-shift meetings
* Assist in any areas of the restaurant when staffing constraints require
* Identify employee weaknesses and retrain as necessary
QUALIFICATIONS:
**Education:** College degree preferred
**Previous Experience:** 2-3 years recent restaurant experience preferred
* Able to learn and use POS System
* Able to lift minimum of 10-25 lbs. Complete training in all areas of restaurant
* Must be able to take direction and delegate responsibilities
* Able to work in a fast paced environment
* Able to work nights, weekends, and holidays
**Certifications:** ServSafe Certification Preferred Additional Skills: Spanish (+)