Job Details
HGV Now Offers Day One Team Member Benefits!
Now Offering Daily Pay*
The stunning Tuscany Village, Hilton Grand Vacations Resort is looking for a talented hospitality professional to complete our customer service-oriented team. Located on 34 acres of lush tropical landscape in close proximity to Orlando's major theme parks, shopping and dining attractions, our 720 keys property offers the perfect opportunity to showcase your customer service skills while learning and growing your career in hospitality with one of the most reputable brands. If you thrive on building personal connections with Owners, creating wonderful vacation memories for all guests and being part of a supportive, performance focused teams- then you belong with us. We were named on Newsweek's "Top Global 100 Most Loved Workplaces", so if you are looking to join a property with a people-first culture that recognizes performance, you have arrived! Apply today!
As a Recreation / Activities Attendant you are what makes the guest's experience one that is full of surprise and charm, by bringing fun and happiness to our guests, both children and adults.
Salary Details: We offer competitive base pay. Team members are also eligible for a quarterly bonus based on performance.
Why do Team Members Like Working for us:
- Day One benefits
- Generous Paid Time Off Program and Sick days
- Daily Pay* - get your earned pay any time before payday
- 401(k) program with company match
- Employee Stock Purchase Program with a 15% discount
- Discounted Hilton hotel rates worldwide
- Tuition reimbursement
- Recognition Programs and Rewards
- Numerous learning and career advancement opportunities
Schedule Details: Our Recreation / Activities Department operates 7 days per week including holidays. Shifts range between 6:00 am through 11:00 pm. Upon hire, you will receive your schedule. We offer paid training.
Responsibilities: - Facilitates recreational programs and activities on a day-to-day basis for all age groups according to the needs and interests of owners/members/guests, resort requirements, and seasonal opportunities.
- Prioritize and instruct specific classes, activities, and events, including special events, holiday programs, competitions, mixers, and other group activities.
- Monitors and evaluates recreation program content and prepares communication material (flyers, handouts, postings, etc.) to attract participants and promote program interest.
- Evaluates programs/activities for effectiveness and participation seeking new and exciting ideas for enhancement of the programs.
- Always provides outstanding owner/member/guest service including answering inquiries, providing information, and general problem solving.
- Positively communicates with small to large groups for programs and activities. Includes using microphones in an entertainment capacity.
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role, you must possess the following minimum qualifications and experience: - Basic math and cash handling skills.
- Proficient in MS Office and basic desktop publishing applications.
- Able to work outdoors in all climates.
- Excellent guest relations skills.
- Able to interact with all age groups.
- Able to speak, read, write, and understand the English language to complete job requirements and to connect with co-workers and guests/owners.
It would be helpful in this position for you to demonstrate the following capabilities and distinctions: - Previous customer service experience
- Hospitality experience
- Public speaking experience
- Audio-visual equipment operation
- Knowledge of a wide variety of recreation activities and programs including their development and implementation.
Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Most Loved Workplaces list consecutively in 2021 and 2022, being awarded two sought-after Stevie Awards in The 20th Annual American Business Awards including a Gold Stevie for Company of the Year - Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation's "Best Adoption-Friendly Workplaces" list and becoming a Great Place to Work certified company in 2022.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement