Job Details
**eCommerce Merchandise Manager**
at ThirdLove San Francisco **Who We Are**
ThirdLove disrupted the lingerie industry by empowering women to find their perfect fit online with our innovative Fitting Room quiz and is one of the original brands to operate 100% direct-to-consumer. All design and R&D is done in-house, and our extensive and complex supply chain is fully managed by our team. Inclusivity is at the core of who we are and how we serve our customers and build our teams.
Traditionally, women were given a choice between two options when it came to their bras and underwear: Be sexy, or be comfortable. Our Cofounders: Dave Spector, Heidi Zak, and Rael Cohen, thought that was outdated too so, in 2013, they created ThirdLove a third, better option, which doesnt force us to choose between being sexy or comfortable.
**What Our Team Embodies**
Our culture is collaborative, fast-paced, and data-driven, and we were most recently recognized with the *Great Place to Work* certification. This recognition is given to a very small percentage of companies who apply for it and determined by employees real-time reports of their company culture. Earning this designation demonstrates to us that our teammates at ThirdLove are inspired by our mission, engaged in their everyday work, and enjoy partnering with our teammates and customers. If you want to impact millions of people, find your fit, and propel your career forward, wed love to hear from you.
**What We Are Looking For:**
ThirdLove is seeking an **eCommerce Merchandise Manager** to join our growing Merchandising & Planning team. In this role, you will play a key role in optimizing the customer journey and path to purchase. You will bring the overall business and product strategy to life online. You will rely heavily on data and the voice of the customer to build and execute winning site merchandising tactics. As a cross-functional leader, adaptability, problem solving, and collaboration are a must.
**What You Will Own And How You Will Make A Difference:**
* Partner closely with Merchants to ensure deep understanding of the overall assortment strategy. Align weekly on product priorities and tactics to drive tangible business results.
* Monitor daily performance of key collections. Reassort and curate as needed to improve engagement and conversion. Ensure all assets are up to date, seasonally relevant, in-stock, and visually appealing.
* Conduct frequent QA site checks to ensure accuracy (price, color, description, etc) and proper functionality.
* Oversee new product and category launches on site. This includes collecting and building content for PDPs, requesting creative assets to support the marketing message, and making necessary updates to the navigation. Partner closely with Marketing on go-to-market strategies to drive awareness of newness.
* Assist with the execution of sitewide digital products, including a new filter/sort feature, enhanced search, and cart upsell functionality. Build out a roadmap of future projects that will drive cross-category purchases and stock-up.
* Partner with the data analytics team to create thorough reporting around key metrics. Share results, insights, and action plans on a weekly and seasonal basis.
* Stay close to industry trends, market data, and innovative digital products available in the marketplace. Maintain knowledge of ThirdLoves target customer and the best way to engage her online.
* Partner with Site Marketing on the execution and evolution of key site destinations, such as the home page, coming soon collections, and educational landing pages.
* Embrace a mobile-first mindset and continually strive to improve mobile shopping experience through testing and innovation.
* Manage, coach, and develop Site Merchandising Coordinator.
* Lead other projects as assigned.
**Who You Are:**
* 5+ years of site merchandising experience, preferably in apparel/fashion
* Passion for start-ups, ecommerce, and rapid growth a must
* Analytical prowess and strong Excel skills
* Strong fashion point of view
* Flexibility to adapt to ever-changing priorities (i.e. startup life)
* Strong collaboration with cross functional partners
* Ability to juggle multiple priorities and work efficiently
* Superior written and oral communication skills
* Knowledge of Shopify and Looker highly preferred
**ThirdLove Offers You:**
* Competitive salary + equity
* Medical/Dental/Vision insurance
* Paid parental leave
* Flex time off
* Discounted and free products
* Gym discounts
* Pet Plan insurance
**Diversity**
ThirdLove is an equal opportunity employer and values diversity at the company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.
ThirdLove is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit .