Job Details
**The Company**
City Group aims to form a partnership with its customers providing ethical and valuable approaches in bespoke security solutions for both the private and commercial sector. Our mission is to optimise and improve the safety of our clients staff and customers by providing a personal and pro-active service.
Our goal is to better the perception of the security industry by providing client-focused service.
We are always seeking to use advanced security technologies and together with SIA Licensed Officers, within an NSI/ACS inspected company, means our clients safety and security is always cared for.
City Group is committed to equal opportunities. We welcome applications from candidates irrespective of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age.
**The Job**
Working in a variety of environments your primary role will be to ensure the security and safety of people and client assets while delivering exceptional customer service.
You will be an ambassador of the Company and Client to the general public therefore this role demands professional approach dealing with all security related issues in a calm professional manner.
Main Duties:
* Be the first point of contact for all visitors when they arrive at the offices: answer queries, give directions and ensure every client is supported during their visit
* Be vigilant, ensuring the office is safe and secure for staff during working hours
* Ensuring safety and security of our clients building and assets by carrying out all duties in full adherence of site Assignment Instructions
* Writing complete and accurate Incident Reports and taking appropriate action as required on all reports
* Coordinating activities between the client, contractors and visitors
* Liaising with emergency services and other third-party organisations
* Build professional relationships with clients by being friendly and effective in your role
* Control Room duties including CCTV monitoring, Alarm response,
* Controlling Access and Egress through an access control system
* Completing Site wide patrols, unlocks and lock up of the premises
* Providing good and proactive customer service to the client and its employees as well as the general public
* Deliver staff briefings for events which we support where we use additional Security/stewarding resource
* First Aid at work support
* Ensure all site documentation is completed
* Key control including auditing
* Complete all site specific training and e-learning
Requirements:
* The successful candidate will have a current SIA licence in an appropriate sector.
* Officers are expected to have a professional appearance and bearing at all time.
* Excellent communications skills and flexibility towards working hours.
* Excellent customer service skills
* You must also be a responsible and trustworthy individual who takes pride in your day to day work.
* You must also be a proactive team player.
**Job Details:**
* MUST HAVE valid SIA Licence
* Shift Pattern: 4 shifts on, 4 shifts off, 4 shift on ,
* Day shifts are 0600 to 1800 Night shifts are 1800 to 0600 (12 hours)
* 42 hours per week on average
Job Types: Full-time, Permanent
Salary: 9.50 per hour
Benefits:
* Company pension
* Referral programme
* Sick pay
Schedule:
* 12 hour shift
* Day shift
* Night shift
* Weekend availability
COVID-19 considerations:
All precautions taken
Experience:
* security: 1 year (required)
Licence/Certification:
* SIA (required)
Reference ID: BT/SIN0800/FA
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