Job Details
***Position Title*** Sales Assistant (Remote)
***Job Title*** Sales Assistant
***Job Description***
**P****osition Summary**
The successful Sales Assistant will be familiar with the software sales processes. The position will be responsible for preparing sales proposals/quotations for our Software Business Unit Territory Managers, as well as providing occasional sales support for our Engineering, Products and Manufacturing BUs. The position requires an organized and detail-oriented individual who is comfortable both working collaboratively and making independent decisions with minimal oversight.
**P****r****i****nciple Duties and Responsibilities**
* Working a late shift to have significant overlap with the U.S. East Coastapproximately until 1:30 a.m. local time in India. Start and break times can be flexible, however.
* Preparing sales proposals and quotations, including software line items, scope of work, project timing, and internal cost estimates in close collaboration with the relevant Sales Managers and appropriate Business Unit personnel.
* Working with Sales Managers and marketing staff to keep the Customer Relationship Management (CRM) system up to date, and using the CRM to provide reports and forecasts needed by Sales Managers.
* Leading efforts to quote software maintenance renewal contracts, and lease renewals where assigned.
* Leading sales efforts for low-cost third-party software offerings.
* Leading sales efforts with educational customers, through telephone, email, and/or virtual meetings.
* Assistance with reaching out to customers who are late on payments.
* Updating pricing sheets and software sales process documents as appropriate.
* Interacting with management, other internal Concepts NREC departments, sales staff, and outside vendors as needed to achieve objectives as a key member of the Concepts NREC sales team.
* Assisting with maintaining and updating Concepts NRECs ISO9001 and AS9100 quality management system sales procedures.
* Various other sales related tasks as assigned.
**E****ducation and Experience**
* Diploma in administration and back-office assistance preferred.
* Two years of relevant sales support experience with software products and related services.
* Experience writing technical proposals is desirable.
**A****bilities**:
* Attention to detail.
* Fluency in written and spoken English.
* A mature team player with a consistently positive outlook when dealing with internal colleagues, outside vendors, customers, and senior management.
* Professionalism consistent with the Concepts NREC corporate culture of treating others with respect - regardless of their status or position.
* A strong customer (both internal and external) focus and consistent follow through on commitments.
* Strong time management skills with a sense of urgency and the ability to prioritize multiple tasks.
* Creativity combined with excellent verbal and written communication skills.
* Proficiency with the Microsoft Office Suite with a working familiarity of HubSpot CRM highly desirable.
* An energetic, proactive, career-oriented approach with the desire, and ability, to advance within Concepts NREC.
**Ot****her Considerations**:
* Some limited travel (<10%) may be required.
***Basic Qualifications***
* Diploma in administration and back-office assistance preferred.
* Two years of relevant sales support experience with software products and related services.
* Fluency in written and spoken English.