Job Details
Full Time
Dallas, TX, US
Russellvill, AR, US
6 days ago
Requisition ID: 2295
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Job Description Retail Trainer
(Dallas, TX)
Do you like to travel across the U.S.? Meet new people while working with a great team? Teach customers about sustainability while making the world a better place? If any of the previous sounds good, then this is your perfect career.
Position type and expected hours of work: Full-time position, typically Monday through Friday with an hour lunch break. Overtime is occasionally necessary.
Summary: Retail trainers implement training programs for retail customers to teach them protocols, techniques, and best practices of the Organix Recycling program to ensure a successful program. Identify the root cause of issues that may impact the program at the store location. Use communication skills to diffuse tense situations, effectively communicate problems and solutions to customers, and resolve issues quickly and effectively.
Benefits: We offer an extensive and competitive benefit plan for all our full-time employees as we value their time and commitment. Our benefits include:
- Medical
- Dental
- Vision
- Generous 401k match up to 4%
- Company-paid Long Term Disability
- Company-paid Short Term Disability
- Company paid AD&D.
- Company paid Life.
- Voluntary life for employees and family
- Health savings plan
- Paid Time Off & Sick Time
- 9 paid holidays
Essential functions:
- Utilize creative learning strategies and various media formats to effectuate the adoption and impact of training content.
- Consistently identify new training needs and work across multiple teams to update and/or develop necessary content and materials as needed.
- Assess the training needs of all individuals and teams and conduct training for them.
- Perform training sessions with new store employees through various methods to engage employees.
- Run reports as necessary.
- Collect feedback from management regarding training material and make improvements as per the requirements.
- Proactively reach out to stores and schedule necessary training.
- Help train Organix Recycling employees as needed.
- Manage full training cycle such as conducting in-person activities and using e-learning platforms.
- Additional responsibilities as required.
Competency:
- Strong phone/email contact handling skills and active listening
- Stellar business communication skills; written and oral
- Willing to travel to retail stores when required.
- Customer orientation and ability to adapt/respond to different styles.
- Ability to multi-task, prioritize, and manage time effectively.
- Working knowledge of Microsoft Excel, PowerPoint, and Microsoft Word
- Ability to learn quickly new computer applications and systems.
- Fluency in English is required. Fluency in Spanish is desired but not required.
Work environment: The position requires the employee to work in the office at times.
Physical demands:
- Prolonged sitting at a desk and working on a computer, answering a phone.
- Ability to travel.
- Must be able to exchange accurate, concise, and consistent information.
- When onsite, must be able to stand for extended periods (can be up to 100% of the time)
- Will be required to lift at least 20 pounds.
Travel: Must be able to travel away from home for extended periods and up to 50% of the year.
Preferred education and experience:
- 2-3 years of proven training experience in education.
- High school diploma or equivalent
- Bachelor's degree preferred but not required.
Equal Employment Opportunity Policy: It is the policy of the Company to provide equal employment opportunity for all employees. Accordingly, the Company will not engage in any form of employment discrimination based on race, color, national origin, gender, religion, age, disability, veteran or military status, genetic information, or any other legally protected status. The Company hereby affirms its desire to maintain a work environment for all employees that is free from all forms of unlawful employment discrimination.
Denali is the largest organic recycler in the U.S. providing service to repurpose various organic waste streams for food manufacturers, water plants, restaurants, and grocery stores, As a provider of essential sustainability and landfill diversion services to numerous Fortune 100 Companies, we plan an integral role in assisting firms in reaching their sustainability goals. Denali has experienced significant growth and is positioned to continue the trajectory for many years and is looking to continue to build a team that can support the Company s plans.
Please Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.