Job Details
**Front Desk/Administrative Assistant**
at Think Academy International Education Inc San Jose, California **Location**: San Jose, CA
**Job type**: Part time or Full time
We are now looking for an associate level candidate to provide general office support with a variety of administrative activities. The ideal candidate will be a dynamic, personable, energetic individual who is highly organized, detail-oriented, quick learner and relates well to students, families, and employees. This person will work in a variety of roles within the learning center to support the Director, employees, students, and families in Think Academy, including but not limited to general office administration, academic consultation with parents and students, facilities management, IT and equipment maintenance, etc. **This person must be able to work on a weekend shift with at least 8 hours.**
**What You Will Do:**
* Manage learning center MIS system
* Provide overall academic support online and offline
* In charge of mailing, shipping, and logistics
* Continuous communication and relationship with new and ongoing vendors
* Perform front desk role to provide supreme customer service to visitors, parents and students
* Greets /assists visitors and answers /screens incoming telephone calls in a professional and friendly manner
* Build up a good parent relations by providing necessary consultations and school information to parents
* Facilitate maintenance of all office-related and academic related equipment
* Assist in enrollment process and other academic administration activities
* Assists with other projects and performs other duties, as needed
**How You can be Qualified:**
* Bachelors degree in related majors
* 0-2 years industry experience in administration, office management, school & academic management, customer service is highly preferred
* Highly customer oriented, organized and high-level attention to details; abilities to deal with multiple deadlines and multiple stakeholders
* Supreme project management ability demonstrated by experiences with end-to-end process or project ownership
* Great communication and interpersonal skills with both inside and outside stakeholders and customers; good with interpersonal relationship building
* You LOVE working in teams. You have experience leading and working on cross-functional teams, including evidence of: Comfort with complexity and ambiguity; Curiosity and open-mindedness; Informal leadership/persuasion; Perseverance
* Fluent oral and written English communication skills required, **bi-lingual in Mandarin is strongly preferred**
* **Able to lift 30 pound**
Think Academy International Education Inc. and its affiliates (hereinafter as Think Academy, Us, our, We) takes your privacy seriously, and we are committed to handling personal data in compliance with applicable law. We use various security technologies and procedures to protect your personal information from unauthorized access. This privacy notice explains what personal data Think Academy collects, how we use the information, to whom we share the data with, and the rights you have for the collected data. You may find other details regarding our privacy policy in the employee handbook.
This notice applies to the collecting and using of your personal information as an employee, candidate or as a contractor. It does not apply to your use of Think Academy product or service as a consumer.
**Collection and Use of Your Personal Information**
The categories of information we collect and the usage for such data are outlined below:
* Name and Identification Information: Your first and last name, your phone number, address and personal email address. The information is used to verify your information and to reach out to you for career opportunity details, and for other legitimate business purposes.
* Background Information: your previous employment history, academic and professional qualification, and with your written approval, we may verify such information and conduct criminal background check through our third-party vendors. The information is collected to verify your background information to the extent permitted by law, and to provide Think Academy career opportunities and for other legitimate business purposes.
* Immigration and other related information. The information is used to verify your employment eligibility.
* Information needed to understand and assess accommodation requests regarding potential disabilities or other health conditions; and other information you provided to us. The information is collected to provide necessary accommodations
**How We Collect Your Information**
* **Information You Provide** The information we collect is usually volunteered or provided by you. For example, the information provided during your job application and/or insurance enrollment process and the information you disclosed during your work with.
* **Information Collected from Third Party.** We may collect information through job posting platforms such as Indeed, LinkedIn, CareerBuilder, Glassdoor and our third-party recruiters. We may also collect your personal information through social media accounts, such as your Facebook and WeChat
**Change of Usage**
We will use your personal information for the purposes stated in this notice or such purposes as may be reasonably compatible with the original purpose for which it was collected. If we materially change the usage of your personal information, well provide you with a written notice regarding such changes.
**Share of Your Personal Information**
Think Academy may share your personal information with our third-party partners to carry out the purposes stated in this notice. Your information may also be disclosed to government authorities, law enforcement, or courts pursuant to a lawfully issued court order, subpoena, or similar request.
We may share your personal information with our subsidiaries or affiliates. We may share your data with a third party pursuant to a merger, acquisition, consolidation, reorganization, or sale of assets or in the event of bankruptcy or dissolution. We may share your information with professional advisors such as accountants, auditors, lawyers, bankers, insurers or other professionals in the course of their provision of services to us. This Notice does not address, and we are not responsible for, the practices of any third parties, which have their own rules for how they collect and use your personal information. Our links to third party websites or services are not endorsements.
**Miscellaneous**
* **Not Intended to be Employment Contract**
This notice is not intended to create any contract for employment, for any benefit, or for specific treatment. Nothing in this notice should be interpreted to hinge Think Academy's ability to process employees personal information for law compliance purposes or for investigating alleged misconduct or violations of company policy or law.
* **Changes to this Privacy Notice**
Think Academy reserves the right to update this privacy notice from time to time. If we materially change the usage of the collected information, well notify you of such change using reasonable efforts.
* **Contact Us**
If you have any questions or requests regarding the personal information we collected, please contact us at ...@thethinkacademy.com or send your request to:
ATTN: Think Academy Privacy
1081 S De Anza Blvd., San Jose, CA 95129