Job Details
**Customer Service and Sales Representative - Call Center**
Greenland, NH, USA Req #2099 Friday, March 4, 2022 ***BUILD YOUR CAREER WITH TUFF SHED***
Based in our Customer Service Center in **Greenland, NH** . Tuff Shed is recruiting for a full time **Customer Service and Sales Representative**, responsible for educating and selling our products and services to our customers.
**Earn $16+ per hour based on experience**
**Work from Home Option Available after Training: 2 days remote / 3 days in office**
* Courteously and professionally communicate and correspond with customers and our partners at The Home Depot via inbound and outbound calls and online chat and email, and text.
* Accurately track and report customer leads and sales via our robust CRM system.
* No cold calling, all sales leads are sent to you!
REQUIRED SKILLS AND EXPERIENCE:
* Highly motivated, with a competitive spirit
* Ability to work within a flexible schedule, including evenings and weekends (hours of operation are Mon-Sat 8:00am to 9:00pm, and 9:30am to 6:00pm on Sunday).
* Experience working in a call center or customer service environment preferred
* Sales experience, including direct sales/internet/phone sales preferred
* Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software is highly preferred
* Ability to use basic arithmetic
* Ability to solve problems using sound logic and good business judgment
* Ability to read, write and understand instructions given orally, in writing and/or in diagram form
* Ability to prepare written correspondence such as emails and chats that create a professional image for Tuff Shed
* Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
* Ability to prioritize and effectively manage time
* Ability to work successfully within a team environment
* Bilingual (English/Spanish) skills a plus
* An opportunity to join a successful company and be part of the growth of the team! We offer competitive pay and benefits!
* Paid vacation and sick days, paid holidays, medical/dental/vision and life insurance, Employee Stock Ownership Plan (ESOP), a 'Safe Harbor' 401(k) plan, Annual profit sharing bonus
* **On-Demand Access to your pay!** (restrictions may apply)
WHO WE ARE:
* Founded on an entrepreneurial spirit and an unwavering commitment to quality, Tuff Shed was established in 1981, and has since developed into America's largest manufacturer and installer of storage buildings and garages, having built more than one million buildings for satisfied customers. We utilize cutting edge green technology in our materials and manufacturing processes, hold multiple U.S. Patents, and are an approved GSA vendor.
NEXT STEPS:
* **Predictive Index Survey:** As part of the application process, please take a short survey, called Predictive Index. Click on the following link to complete this five to seven minute survey:
*Tuff Shed is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity, genetic information or any other status protected by law or regulation.
SLS2021* **Other details**
* Pay Type Hourly