Job Details
INTRODUCTION
Barksdale, founded in 1949, is a leading manufacturer of highly engineered control products. As a subsidiary of Crane Co. a $3B industrial conglomerate, Barksdale has a leading brand position in instrumentation, with focus on General Industrial, Oil & Gas and Transportation end markets. With proprietary technologies, Barksdale s, regulators, pressure switches and electronic instrumentation products have carved a niche for themselves in demanding applications.
SUMMARY
Quality Technician is expected to perform the following main tasks: complete technical evaluations/repairs and evaluation reports and corrective action reports based on established procedures and protocols; manage and execute the calibration program (e.g. calibration of test and measurement equipment throughout the facility); complete inspection activities (e.g. First Article, PPAP, courtesy inspection, etc.) using the appropriate measurement tools/technique.Quality Technician will provide technical/general support to Quality, Production, Engineering, and Sales departments.
SPECIFIC DUTIES AND RESPONSIBILITIES
Primary
Develop and implement quality programs, including tracking, analyzing, reporting, and problem solving.
- Quality Control inspection activities (e.g. PPAP, in-process/final inspection, MRB/Production investigation, sorting, etc.) on components/sub-assemblies/finished parts against sales/assembly/engineering drawings, BOMs, procedures, control plans, visual work instruction, etc.
- and apply the appropriate measurement tool/technique (e.g. caliper, micrometer, CMM, plug/thread gages, pin gages, height gage, profilometer, etc.) and/or test methodology to complete the inspection activities accurately (for First Article, PPAP, courtesy inspection, etc.).Must be able to properly apply GD&T.
- interpret and accept or reject product based on measurement/test results and documented requirements.
- record measurement/test results per established processes.
Manage all aspects of the RMA process, including RMA issuance, RMA receipt, evaluation of the parts, written Evaluation Reports or Corrective Action Reports (8D), disposition communication with the customer, and closure of the RMA (debit, replacement, repair, return as-is, etc.).
Conduct hands-on product evaluations, root cause analysis, repair, and functional testing for any type of customer return/complaint.
Apply problem solving tools (i.e. 5-Whys, Fishbone, DMAIC, etc.) as part of root cause analysis and identify corrective actions with multidisciplinary team.
Responsible for containment activities as part of the Corrective Action Report (8D).
Acquire, analyze, and present data using appropriate standard quantitative methods across a spectrum of business environments to facilitate process analysis and improvements.
Plan, control, and assure product and process quality in accordance with quality principles and applicable standards, which includes planning processes, material control, acceptance sampling, and measurement systems.
Provide technical support to the Quality, Production, Engineering, and Sales departments.
Responsible for ensuring data integrity on Barksdale s gage management system (xTrak) and proper work allocation for the calibration of gages.
Manage all aspects of the calibration program and ensure that calibrations are completed in a timely manne, including sourcing, planning, scheduling, and execution of calibrations while minimizing production impact. Calibrations can be either internal (in-house calibration by technician) or external (3rd party lab).
Perform quality reviews (i.e. process/product/paperwork review, witness functional test, etc.) in the production cell.
Generate Certificates of Compliance as required by the sales order.
Support suppliers, Production, and customers on any quality related activity.
Secondary
Participate in New Product Development (APQP) projects. Production introduction shall be accompanied by Quality validation using DVP&R and advanced statistical methods (i.e. Gage R&R, Capability Studies, etc.).
Participate in various Kaizen events and projects in order to drive continuous improvement.
Assist with the execution of Core Tools (DFMEA, PFMEA, MSA, SPC, and PPAP).
Assist with the review of PCRs/PCOs (ECRs/ECOs).
Assist with the review of PPAP submissions (for both suppliers and customers), including the review and final approval of the Part Submission Warranty (PSW).
Assist with the creation of Quality procedures, forms, reports, etc.
Assist with the evaluation of prototype products prior to production runs and perform qualification tests and prepare reports prior to release of new products.
Assist with other administrative activities, such as issuance of Corrective Action Reports (CARs), Supplier Corrective Action Reports (SCARs), Material Rejection Reports (MRRs), etc.
Perform Process and Product Audits in the various Production cells.
Provide general assistance on any quality related activity.
PROFESSIONAL EXPERIENCE/ QUALIFICATIONS
AS degree in Technical displine (or equivalent education) or a minimum of 3 years of experience in Quality.
Some formal Six Sigma training or experience preferred.
Experience with calibrations preferred.
Experience with electronics preferred.
Must have strong understanding of inspection and testing techniques.
Must have strong knowledge of metrology and GD&T.
Must posses basic level of understanding in quality philosophies, principles, systems, methods, tools, standards, organizational and team dynamics, customer expectations and satisfaction, supplier relations and performance, leadership, training, interpersonal relationships, improvement systems, and professional ethics.
Must have basic understanding of quality management systems and its development, documentation, and implementation with respect to domestic and international regulatory standards or requirements.
Must have basic knowledge of quality concepts and methods such as FMEA, SPC, MSA, Lean Manufacturing, CAPA, Six Sigma, 5S, etc.
Must have basic knowledge of basic statistical concepts (FPY, rate, %, average, std deviation, etc.).
Must be able to make decisions using risk-based thinking and data driven analytical thinking.
Able to interpret engineering drawings, test procedures, work orders, BOMs, written procedures, international standards, etc.
Strong teamwork with outward attitude of support towards members of the department and the company.
Strong communication skills (both oral and written).
Strong ability to organize team with ability to assemble, coordinate, schedule, and execute interdepartmental activities.
Strong time management skills with ability to prioritize effectively based on business needs.
Must be able to analyze, interpret, and report on data in Microsoft Excel.
Must be comfortable with hands-on work.
Must be able to stand and move parts physically.
Must maintain 5S in work areas and follow all safety rules.
Must be flexible to travel (both domestically and internationally) and work overtime as required.
SKILLS
Microsoft Word, Excel, PowerPoint, Outlook
Windows File Structure
ERP System (QAD)
Customer Portals (web-based)