Job Details
Position Summary
The Business Development Representative role is the first point of contact for many of our new customers. This is an entry-level position that requires a self-starter and someone that can effectively process inbound inquiries and identify qualified leads and opportunities. This person will also assist with a pilot upsell strategy selling into to existing customers. The Business Development Representative team is politely persistent and cheerfully competitive. This position will give you the opportunity to learn how Fullbay works from the ground up and build the foundation for your career.
Responsibilities
- Follow-up on inbound marketing leads and identify qualified opportunities providing appropriate levels of information at the right time for interested prospects
- Quickly assess the quality of a prospect to determine the viability of sales opportunities
- Be responsible for educating and developing prospects leading to hand-off to sales teams
- Qualifying, and scheduling demos for potential Fullbay customers
- Documenting various detail like customer profiles, responses, and next steps
- Create target prospects lists and penetrate key accounts through upsell activities
- Actively listen to understand what customers need and confidentiality communicating Fullbay s value proposition
- The capability of understanding customer pain points, requirements, and correlating potential business value provided by Fullbay
- Prioritizing opportunities and applying appropriate resources
- Achieve monthly metrics, and weekly and daily targets
- Build strong networks in and outside the Fullbay organization
- Collaborate with the team to improve our processes and add efficiencies for the team
- Adapt to changes in your process - we are always testing new ideas
Abilities and Knowledge
- Ability to work in a fast-paced SaaS Environment
- Track record of success and over-achievement (in work or school based setting)
- Experience using Sales engagement tools: Outreach, Sales Loft, Salesforce, Yesware, (we use Outreach and Salesforce)
- A team player who enjoys wearing multiple hats and inspiring everyone around you to do great work
- Technically proficient and experienced with web technologies (able to present pros/cons, use cases/examples, trends, and all that good stuff)
- Great at communicating on the phone, over email, and in-person
- Ability to think on your feet to creatively solve our prospects business needs
- Exceptional and persuasive communication skills, both verbal and written
- Comfortable meeting and exceeding monthly quotas and handling rejections
- Must have a positive attitude, confident, and desire to be the best
- Strong organization and time management skills and ability to work independently
Education and Experience
Required:
- GED or High School Diploma
- 1-2 Years in similar sales or development role required
Preferred:
- Experience with Outreach or Salesforce.com
- Bachelor s Degree or Military Service
Additional Aspects of the job
Working Conditions
Will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will not be exposed to weather conditions, and the noise level is usually moderate.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Regularly required to sit at a desk in front of a computer and use hands to finger, handle, or feel objects, tools, or controls (including a computer keyboard and operating a telephone), lift and/or move up to 10 pounds.
- Frequently requires the use of hands and arms for reaching, as well as the ability to walk and communicate effectively through speaking and listening.
- Specific vision abilities required by this position include close vision, color vision, and the ability to adjust focus.
- Noise level in the work environment is usually moderate.
- Type on a computer keyboard and look at a computer monitor, and operate a cell phone or a computer-based phone.