Intake Specialist - Carolina Legal Associates

Job Details

We are searching for a case support and legal intake specialist for a national law firm in the Charleston, SC area. You will be one of the first points of contact for each client at the law firm. Some of your responsibilities include gathering and verifying client information, completing the intake process, and updating files. This position provides essential support to the paralegals and attorneys at the firm.

Sample responsibilities:

Answering case intake calls and Internet requests
Gathering and verifying case information
Complete the intake process and onboard clients that meet firm criteria
Create initial client files and enter them into case management system
Follow-up with clients regarding case information and documents
Document case information in the case management system
Internet research of case information
Work on special projects as needed

Minimum requirements and other qualifications:

1-3 years of Law firm experience preferred
At least 1 year of Customer service or front office experience is also preferred
Great customer service skills
Strong personal work ethic and ability to organize time, manage diverse activities, and meet critical deadlines with minimal supervision
Excellent writing, editing, and proof-reading skills, with the ability to be detail-oriented
Strong interpersonal skills and an ability to work collaboratively with a dynamic team
Experience with case management software is a plus

This organization offers competitive compensation commensurate with the scope of the position and a candidate s expertise and experience. Once qualified, the position offers full benefits.

All resumes are held in strict confidence.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities or requirements.

Carolina Legal Associates

05/20/2024

All cities,SC