Job Details
Phipps Neighborhoods is a multi-service nonprofit helping children, youth, and families in low-income build thriving communities in New York City. Phipps Houses is the oldest and largest not-for-profit developer, owner, and manager of affordable housing in New York City. Together, we work, primarily in South Bronx neighborhoods, where we can address the greatest barriers to lasting success through education and career programs and access to community resources. We are dedicated to our neighborhoods, supporting individuals and families as they establish self-sufficiency.
We offer a comprehensive benefits package that includes medical, dental, vision coverage as well as 401k with a 4% employer match.FSA and HSA accounts, and health and wellness programs. In additiion we offer vacation, holidays, and sick days.
This role also offers flexible working hours.
Salary range: $50,000 - $55,000
JOB DESCRIPTION
We are seeking a detail-oriented and passionate Marketing & Communications Associate to join our team. This role will provide general but critical support to accomplishing Phipps Neighborhoods & Phipps Houses communications priorities, including external and internal communications campaigns, program recruitment, event execution, and more. The Marketing & Communications Associate will work closely with the Marketing & Communications Manager to increase communications efficiency, raise awareness about program accomplishments & organization strategy, and encourage participation in, partnership with, and support for our programs and residents. Our ideal candidate must be able to nimbly and strategically create text and visual content to communicate to various stakeholders-including donors, staff, partners, and community members- to achieve the goals and vision of our organization.
RESPONSIBILITIES
Communications Production and Management
- Assist in creating external- and internal-facing communications assets and materials following the Phipps' branding guidelines (social media posts, flyers, emails, newsletter articles, media summaries, press releases, PowerPoint decks, etc.)
- Maintain a consistent brand voice through all the materials created
- Use analytics to continuously improve campaign results and present A/B testing and other industry-standard strategies to enhance performance.
- Sustain our social media and moderate engagement with community members and partners
- Manage the general mailbox inquiries while redirecting them to the correct program/contact person.
- Capture memorable moments from events and programming to highlight in press materials and social media.
Administrative - Support event preparation and day-of execution, and fundraising campaigns to ensure smooth execution.
- Assist in integrating new systems, software, etc., where applicable.
- Track media placements and mentions of Phipps Neighborhoods and Phipps Houses, our programs, and staff in an organized library.
- Maintain Phipps Neighborhoods and Phipps Houses media asset directory.
- Accurately collect and file all internal and external materials
- Monitor the Phipps website, making necessary edits and additions to reflect up-to-date information
- And other duties as deemed necessary
Skills and Experience - Excellent writing, editing, and marketing skills with a proven ability to customize communications to multiple audiences.
- Ability to effectively communicate the goals & priorities of Phipps Neighborhoods and Phipps Houses as laid out by the organization's Executive team through various mediums.
- Superior attention to detail, particularly visual detail and aesthetics
- Excellent writing, editing, and storytelling skills
- Social media content creation and management (TikTok, Facebook, Twitter, Instagram, LinkedIn, Youtube, Hootsuite)
- Blog or other relevant writing maintenance or experience.
- Experience using Microsoft Office Suite & Google Suite
- Familiarity with email marketing software (MailChimp, Constant Contact, etc.)
- Experience with website management platforms such as WordPress.
- Knowledge of handling professional photography equipment
- Candidates who are proficient in a second language are encouraged to apply
Qualifications - Bachelor's degree required; major in marketing, communications, another relevant major, or a related field preferred
- Strong organizational and time management skills, with the ability to meet deadlines
- 2-3 years of relevant experience in marketing and communications required
- Proficiency in graphic editing software such as Canva, Adobe Creative Cloud programs such as Photoshop, Illustrator, PremierePro & InDesign are preferred.
- A creative mindset with a great design eye
- Strong interpersonal and oral communication abilities
- Ability to work independently in a fast-paced environment and to be accountable for the work assigned, as well as part of a collaborative team, and to take appropriate steps to see them through in a timely manner
- Experience working in fundraising, marketing, non-profit administration, or related field preferred
- Ability to use public transportation to travel throughout NYC and lift up to 25 lbs.
- Will be occasionally required to work outside of the regular schedule, including evenings, holidays, and weekends.
- Friendly, curious, and hardworking team player invested in the Phipps Neighborhoods' mission, and social justice causes
- A sense of humor and ability to remain solution-oriented while under pressure.
Join our team and make a meaningful impact in the lives of New Yorkers. Apply now to be our Marketing and Communications Associate!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)