Job Details
Accountability and Scope
The Warehouse Associate I is accountable, under direct supervision, to fill customer order requirements with strong team coordination and follow-through abilities to complete the full cycle of receiving, stock put away, picking, packing, stocking, documenting and shipping customized orders, accurately and expeditiously. This fast-paced position consistently requires a high volume of productivity; with strong attention to detail to variances in product identification; ability to accurately understand and follow written specifications; perform data entry; and follow customized requirements, with trained knowledge of quality standards, and customer specifications.
Essential Duties and Responsibilitie
Learn, maintain, and apply accurate knowledge and understanding of Wesco Warehouse work instructions, policies, and procedures in all work practices and decision
Receive material from vendors and enter data in computer
Count and record material to ensure accuracy
Pull or stock materials using Radio Frequency (RF) scanning system, as required
Utilize scale to weigh and/or hand count product per warehouse/customer specification
Utilize label printer to prepare labels as required
Return remaining product to proper location
Count, bag, and label per warehouse/customer requirement
Package and prepare material for shipment
Utilize carrier and third party shipping system to ship product
Perform timely cycle counts and inventory audits to support an accurate inventory management system
Compose paperwork/correspondence, analyze, troubleshoot, and reconcile inventory discrepancie
Meet established standards for quality and productivity, including but not limited to: on-time delivery percentage and customer acceptance rate
Follow safety regulations in all work processes promoting a safe and hazard free work environment
Utilize pallet jacks, drum dollys, drive forklifts, and/or order picker, when trained/certified
Attend regular and impromptu departmental meetings and company training, as required
Follow established work procedures to assure compliance with all Federal, State, and Local regulatory agencies including: OSHA, FAR, EPA, DOT, and RCRA requirement
Obtain cross-training to assist in other Warehouse functions, as needed
This job description is intended to generally convey the duties of this position. It is not an all-inclusive listing of duties and it
is not a contract, expressed or implied.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Essential Competencie
Action Orientated Ability to be self motivated to learn quickly and work independently, as trained; and to gain a good, practical working-knowledge of the department polices, procedures and work instructions essential to the duties of the job; respond with urgency to "rush" orders and in a timely manner, as requested; and be proactive in the approach to your workload and business need
Communication/Relationship/
Liaison Communicate frequently with department personnel and supervisor; must have ability to communicate clearly and in a concise manner with external customers and vendors, as required
Direction/Received General supervision and instructions given for routine work and detailed instructions given for new activities or special assignments; must have the ability and willingness to accept and successfully fulfill any related assignments designated by the Department supervisors or managers, as required
Discretion/Latitude/
Decision Quality Minimum discretion and decision making is required, due to standard procedures and processes in place
Drive for Results Ability to consistently meet or exceed individual assignments and departmental goals and objectives accurately and efficiently; on time
Error Impact Ability to fully comprehend and avoid the impact of taking erroneous actions, making decisions outside established work instructions or guidelines, or failure to complete assignments as required, which may result in serious delays to customers' schedules, critical delivery errors and lack of customer confidence
Knowledge/Methods/
Processes Ability to drive forklift/order pickers, radio frequency product locators, product scales, packaging, labeling and shipping equipment and systems with competency
Mathematical Skills Ability to perform basic math functions and proficient use of a calculator
Problem Solving Ability to solve basic problems following established policies and procedures; more difficult problems or challenges should be escalated to a senior member of the team or supervisor for additional direction
Reasoning Ability Ability to apply common sense understanding and work instructions to find the best and reasonable solutions to work through problems involving multiple variables in standardized situation
Systems/Resources Ability to learn to utilize the internal systems and resources as a critical aspect of accessing necessary information and communicating; systems include Wesco U.S. Intra-net system, warehouse database system, shipping systems, e-mail, and the use of printers, copiers, and in-house telephone systems, as applicable
Written and Oral Skills Ability to read, write and speak concisely in English; with ability to understand technical product requirement
Essential Value
Customer Focus Dedicated to meeting or exceeding the expectations and requirements of internal and external customers with excellence
Ethics and Values Maintains high level of professionalism and business ethics, in line with Wesco's values; Code of Conduct Polices and all local, State and Federal law
Integrity and Trust Performs all business matters in a trusted manner, being recognized as a direct and truthful individual, which adheres to and upholds all Wesco employment policies and procedures, Regulatory Compliance, safety and security policies, as applicable
Teamwork Fosters an open environment and encourages employees to work together cohesively
Time Management Uses time effectively and efficiently, specifically related to meeting customer requirements and timelines with maximum efficienc
Qualifications
Education, Experience and Qualification
Education High School Diploma or GED Required Forklift certification training and current forklift license, is preferred
Experience 1-2 years general warehousing, inventory control, and/or shipping experience preferred
Qualifications Strong verbal and written communication skills demonstrated in professional daily interaction with internal and/or external customers as required Ability to be alert and aware of warehouse safety issues and safeguards Ability to work well within a team environment and independently, as needed Ability to be detailed oriented and perform basic research, if required; Ability to learn and gain knowledge of the integrated database systems, including Outlook, Word, and Excel, as needed Understanding of DOT and EPA guidelines for transporting hazardous materials, as required Employees must be able to prove compliance with ITAR requirements; and where applicable must be able to meet FAR