Job Details
About Bally's:
Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!
Bally's Chicago is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago's status as a world-class city.
A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So if you want to be challenged in an exciting and fast-paced environment, this is the place for you!
Job Summary:
As a Table Games Coordinator, you will be responsible for scheduling the operations of table games efficiently.
Duties and Responsibilities:
Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
Maintain a clear line of communication at all levels of operation when appropriate
Post daily dealing hours and toke rates
Ensure compliance with all regulatory controls
Ensure accuracy and completeness of all signed paperwork and pit documents
Investigate and resolve guest complaints
Assist in training staff
Conduct employee coaching sessions
Complete other duties as assigned
Qualifications:
Must be 21 years of age or older
Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
High School graduate or equivalent
Must have two years of Dealer experience
Previous supervisory experience preferred
Must have above-average math skills
Must have a broad knowledge of casino rules, regulations, and procedures
Must be able to handle cash transactions with a high degree of accuracy
Must have excellent customer service skills
Must have outstanding written and verbal communication skills
Physical Demands:
Lift up to a maximum of 50 pounds and frequently lift and carry up to 25 pounds
Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reaching overhead.
Requires manual dexterity to deal and collect cards and chips
Requires visual acuity to perform close-up activities and peripheral oversight.
Work Environment:
In this position, you may be exposed to bright lights, loud noise, and stressful situations.