Job Details
Description
Serve our team, our guests and Not Your Average Joe's with unparalleled hospitality to create unforgettable
guest and team member experiences every day.
Hospitality to our Guests
- Understands our Guest-Obsessed culture and does whatever it takes to create a positive and memorable guest experience
- Clears and resets tables according to our BR90 standards.
- Maintains floors and service areas.
- Ensures guest satisfaction by asking if the guest needs anything else before leaving the table, and following through by either bringing it or ensuring their server brings it
- Maintains clean and stocked side stations, including cutting focaccia bread, replenishing ice and making coffee and iced tea, stocking plates and glassware, etc.
- Maintains clean and stocked expo window, including wiping down surfaces and restocking plates/silverware
- Removes and empties bus buckets from the bar as needed
- Assists other team members by pre-bussing and/or clearing/resetting tables, and otherwise helping out as needed to aid in the service of guests.
Hospitality to your Team - Arrives to work on time, well-groomed and in the proper work attire, and ready to work.
- Clocks in and out as scheduled
- Demonstrates a helpful, positive attitude at all times to guests and team members.
- Completes all assigned tasks and duties assigned by managers/supervisors.
- Assists fellow team members as needed to ensure our guests receive the highest standard in food, beverage, and hospitality
Hospitality to Not Your Average Joes - Inspects restrooms, dining room, and lobby, cleans as needed, and reports any unsafe conditions to maintain safety and sanitation standards.
Requirements - Ability to communicate (speak, read, and write) in English.
- Ability to work in a high-volume, fast-paced work environment.
- Able to stand for an actibe 8 hour shift.
- Able to bend at the waist and ligt itmes up to 50 lbs. to waist level.
- Able to hear, understand, and respond to team member and guest requests in a loud environment.
- Skill and coordination at using hands to write, carry several drinks, plates, and bowls at the same time.
Company Information Today, Not Your Average Joe's has fifteen restaurants spread throughout New England and the Mid-Atlantic Region.
We are a guest-driven company that serves only the best food, prepared fresh daily in our from-scratch, chef-led kitchens. Serving an ever evolving menu designed by our talented Director of Culinary, Bryan Yealy.
We strive to deliver unparalleled hospitality to create unforgettable guest, and team member, experiences every day.
In doing this, we've created a culture where our people are our foundation - making the sky the limit.
Our people are as unique as our approach to food. This isn't a coincidence, it's a way of life.