Job Details
Description of the Position:
A Supervisor, or Department Supervisor, is responsible for managing the workflow of their team
or department by assigning tasks, supporting staff, monitoring results and reporting to senior
management. They contribute to the efficiency of their department by reviewing and improving
processes and setting targets for their teams. A supervisor is also responsible for coaching,
resolving issues and serving as a link between subordinates and upper management.
- Completes operations by developing schedules, assigning and monitoring work, gathering
resources, implementing productivity standards, resolving operations problems,
maintaining reference manuals, and implementing new procedures.
- Monitor employee productivity and provide constructive feedback and coaching.
- Receive complaints and resolve problems.
- Maintain timekeeping and personnel records by inputting payroll data (hours, comments) for
hourly direct reports daily and approving weekly.
- Ensure adherence to legal and company policies and procedures and undertake disciplinary
actions if the need arises.
- Maintains safe and healthy work environment by establishing and enforcing organization
standards and adhering to legal regulations.
- Able to handle accident handling (injury management, witness statements, reporting and
investigation).
- Follow corporate and site-specific Good Manufacturing Practices and report noncompliance
when observed.
- Observe all company safety rules and assist in enforcement as appropriate.
Responsibilities:
- Follows established operational procedures for activities such as verification of incoming
and outgoing shipments, handling, and disposition of materials, and keeping warehouse
inventory current.
- Primarily responsible for ensuring training is completed (OSHA equipment, compliance, etc.)
and records are maintained for a variety of needs including OSHA, customer, and other
audits.
- Manages key operational requirements within the budget and according to customers
requirements.
- Meets and exceeds customer satisfaction through strong understanding of customer
expectations.
- Addresses and helps resolve customer complaints both verbally and written directly and
indirectly.
- Set goals for performance and deadlines in ways that comply with company s plans and
vision and communicate them to subordinates.
Benefits
- Medical, Dental, Vision (short wait period) (multiple options available)
- 401(k) with matching program
- Company paid short term disability
- Paid holidays, vacation, and sick time
- Friendly and Open-Door culture
- Salary Range: 60k - 71k
Requirements
Requirements:
- High School Diploma or GED; BS/BA in Logistics/Supply Chain, general business relevant
field is preferred; or equivalent combination of experience and education.
- At least three years proven experience as supervisor or relevant role in a distribution, 3PL or
warehouse environment.
- Experience with 5S and continuous improvement programs.
- Excellent communication and interpersonal skills.
- Strong knowledge of MS Office and WMS software.
- Experience with time keeping; ADP E-time is a plus.