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Title: Bank Concierge Location: Thetford, East Anglia, GB, IP24 1DS
**Bank Night Concierge**
**Caledonia and Canterbury House, Thetford**
**9.80**
**Hours as and when required**
We are seeking a Bank Night Concierge to provide an overnight reception service at Caledonia and Canterbury House. At Sanctuary Supported Living, we are passionate about supporting people to live as independently as possible and to lead fulfilling lives. Caledonia and Canterbury House provide support to people experiencing, or at risk of, homelessness.
**The role of Bank Night Concierge will include:**
* Providing general assistance and responding to customer requests and queries efficiently
* Supporting the organisation of social events to encourage participation and involvement to ensure customer satisfaction
* Ensuring that security of the service is maintained by completing hourly checks and monitoring CCTV
* Developing and delivering effective administrative procedures
* Completing concierge check lists, feeding back information and completing incident reports if required
* Night and Lone Working
**Skills and experiences:**
* A positive, can-do attitude
* Ability to work as part of a team and on own initiative
* Ability to hit the ground running and work under challenging circumstances
* Some experience of security or working with vulnerable adults would be advantageous
* Basic health and safety knowledge, with the ability to carry out minor repairs
* Friendly and approachable attitude with the ability to communicate and engage with our residents, visitors and colleagues
We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.
We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services and floating support and telecare services. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities and people with mental health needs.
As part of our commitment to making Sanctuary Supported Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:
* Health and well-being plans
* A variety of online discounts and rewards from major retailers
* A wide range of learning and development opportunities
* 9.80 per hour, effective from 1st April 2022
We are proud to support the Department of Health and Social Cares Made with Care campaign to encourage more people to apply to work in adult social care. If youre considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click
Closing Date: 17 March 2022
**We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.**
**For an insight into what its like to work for Sanctuary Supported Living, take a look at our** **feed or search**
**Building Equality and Diversity**
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.