Job Details
A master in the Art of Fusion, respecting the tradition and creative vision of the 21st century, Swiss watchmaker Hublot places innovation at the heart of its growth strategy. Driven by a young spirit, resolutely looking to the future, Hublot's teams are constantly looking for innovative concepts, which is Hublot s trademark. Beyond the development of major watchmaking complications, Hublot is associated with the biggest names in the world of sport, through collaborations with FIFA, UEFA, Kylian Mbapp , Usain Bolt, Novak Djokovic and many more. Hublot touches on many varied fields including music - with the famous virtuoso pianist Lang Lang as well as DJ Snake - and art with Takashi Murakami or Sang Bleu, among others.
MISSION:
As a committed and dedicated member of the team, the Sales Associate play a key role in helping the boutique to achieve success through the achievement of team targets. Customer service is at the heart of this role and ensuring a high level of brand and product knowledge is vital to achieve a positive brand experience for the clients and repeat sales.
Key Responsibilities:
- Professionally handling and advising customers of products and services resulting in the achievement of store sales targets
- Merchandising displays and ensuring high standards are maintained within the store
- Provide high quality service to customers face-to- face and over the telephone
- Completing sale documentation and efficient use of internal till and stock systems
- Altering and fitting customers watches
- Maintain high level of product and brand knowledge
- Attend and contribute to brand events
- Build client relationships and develop client book
- Provide in-store after-sales service working with the after-sales teams to achieve a high level of customer service and satisfaction
- Provide coaching and training to other sales associate when needed and support new hires integration
- Be the main point of contact on the floor when management is not present
Qualifications
- 3+ years retail experience with the majority of time spent in luxury
- Previous experience in Watch industry desired
- Highly professional manner and customer service skills
- Ability to develop extensive brand and product knowledge
- Able to meet sales targets and to work effectively within a team.
Temporary contract
Location: Boston