Job Details
** Bilingual Reservation Sales and Loyalty Team Member**
Location: Saint John, New Brunswick, CA
Property Name: Saint John Req Id: 18163
**Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them. Our unmatched collection of iconic hotel brands delivers the experiences everyday travelers want however they choose to travel. Our signature Count on Me service culture encourages each team member to be responsive, be respectful and deliver great experiences to our guests, partners and communities.**
We have opportunities for enthusiastic**Bilingual Reservation Sales****and Loyalty****Team Members** within our Wyndham Hotels & Resorts Team. We welcome you to our Wyndham Experience, in a role that offers you the opportunity to **work from home** with **company-provided equipment**. You will be part of an established team who are committed to your success and delivery of our Count on Me service promise. **We offer a competitive rate of $16.00 per hour together with incentive earning potential.**
**Our Bilingual Wyndham Hotels & Resorts Team Members are responsible for providing exceptional service in both French and English on inbound calls to our guests and loyalty program members.** You will provide professional sales and customer service to our guests regarding their hotel reservation needs as well as complete reservation modifications, cancellations and receive general information calls for any of our 22 hotels brands around the world. Your ability to promote and upsell our products when offering to transfer our customers to our alliance partners will ensure your success in meeting sales and performance goals and earning incentives! In this role, as well, you will provide exceptional service to our Wyndham Rewards members with their inquiries through research, problem solving and the efficient resolution of specialized calls and correspondence. Your number one priority will be to provide best in class customer service.
**Our ideal candidate** will have proven a minimum 1 year of solid customer service and sales experience. Be proactive with strong time management and communication skills, act with integrity and be accountable to your team. Basic computer skills are considered an asset in the role including knowledge of email or outlook, internet researching, and multitasking using multiple screens and applications. Strong written and verbal communication is a requirement for this role.
**Begin your Wyndham Experience now!**
**You will experience a commitment to your financial security, health, development and growth through comprehensive benefits, wellness and learning programs.**
**Wyndham Hotels & Resorts fosters a workplace where all individuals are treated with respect and can achieve both personal and professional success. Diversity in perspective, talent and background have helped to make us one of the leading hospitality companies and a remarkable place to work.**
**COMPANY OVERVIEW:**
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 22 brands strong across 9,000 hotels in more than 95 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.
Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfoliodistinguished by our leading economy and midscale brandsdelivers just that.
We are AmericInn by Wyndham, Baymont by Wyndham, Days Inn by Wyndham, Dazzler by Wyndham, Dolce Hotels and Resorts by Wyndham, Esplendor Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham, Howard Johnson by Wyndham, La Quinta Inns & Suites, Microtel by Wyndham, Ramada Encore by Wyndham, Ramada Worldwide by Wyndham, Registry Collection Hotels, Super 8 by Wyndham, The Trademark Collection by Wyndham, Travelodge by Wyndham, TRYP by Wyndham, Wingate by Wyndham, Wyndham Alltra, Wyndham Garden, Wyndham Grand and Wyndham Hotels and Resorts.
Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 9,000 team members worldwide.
**Job Location:** Saint John, 180 Crown Street, Saint John, New Brunswick NA
Employment Status: Full-time