Job Details
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
Opportunity Overview:
A Pharmacy Call Center Technician at Scripts Rx, under the supervision of a licensed pharmacist, helps the pharmacists provide medication to patients and consumers. Technicians work in an omnichannel (call, text, chat, and email) patient contact center environment where key tasks include contacting patients, performing patient insurance eligibility checks, preparing prescriptions for delivery, supporting prior authorization processing, addressing patient prescription concerns, and managing inbound pharmacy call volume.
At Scripts Rx, patient service of the utmost importance, which is why deploy a number of cutting-edge technologies and custom solutions to provide an unrivaled experience. Working at Scripts Rx is more than working at a pharmacy, it is working with a talent team, striving to improve healthcare outcomes for our patients and doctors we service.
Scripts Rx pharmacy maintains a diverse workforce and is fully committed to providing an equal employment opportunity environment regardless of gender, race, sexual orientation, or age. Scripts Rx maintains a true meritocracy with opportunities to move to a variable compensation model after the initial 90 day contract period.
For more information, please visit our website: www.scriptsrxpharmacy.com
Qualifications:
- High school diploma required and college degree preferred
- Experience in a pharmacy, pharmaceutical, or healthcare industry is preferred but not required
- Experience in a call center environment is preferred but not required
- Good interpersonal, communication, and customer service skills
- Experience with providing white glove customer service situations
- Experienced and excels at multitasking
- Agile and willing to work in a consistently evolving work environment
- Comfortable with technology and working with computers
Intangibles: - Ability to work independently on behalf of team objectives
- Responsible and professional personality
- Resourceful problem solver
- Excellent communication skills
- Highly motivated
- Strong multi-tasking skills
- Creative, innovative mindset
Compensation: $17 to $20 per hour based on experience
Benefits Offered: Healthcare, retirement, and vacation time available if full-time offer extended after a 90-day contract
Employment Type: 90-day Full-Time Contract Role with potential for a long-term role at the end of the period
Address: 7515 Main Street Suite 180 Houston, TX 77030
Website: www.scriptsrxpharmacy.com
Shift Information:AM: 7:45 am to 4pm or 8:45am to 5pm
PM: 10:45am to 7pm (must be able to work this shift 3x a week)
Saturday: 9:45am to 2pm (must be able to work this shift 1x a month)
Pharmacy Technician License: Must have active pharmacy technician license or purchase license prior to employment ($40 fee annually)
Pre Employment Drug Screen + Background Check: Applicant must pass a pre-employment drug screen and background check
Position RequirementsFull-Time/Part-Time -unspecified-
Shift -not applicable-
Position Pharmacy Technician - Call Center
Open Date 2/12/2024
Location Scripts Rx Houston
About the Organization Scripts Rx is a fast-growing, hub pharmacy company that helps manufacturers address common patient access concerns while providing a next-generation pharmacy experience for doctors and patients. We employ highly skilled pharmacy technicians, pharmacists, and industry professionals, coupling industry expertise with innovative technology, process, and strategic solutions to change the way people think about pharmacy. We are located in Oakbrook Terrace, IL.
This position is currently accepting applications.