Job Details
What Makes a McKibbon Assistant General Manager?As a key member of the property leadership team, the Assistant General Manager works closely with the General Manager to oversee and guide the total operations of the property. Reporting to the General Manager, the Assistant General Manager is responsible for maintaining the highest level of ethical leadership to lead the property to achieve its business goals.A Day in the Life:You will be responsible for assisting with the overall performance of the property s operations, including (but not limited to) guest satisfaction, brand quality assurance, budget, and labor.You will train fellow associates as it relates to brand and company standards to maximize revenue and reinforce superior service culture.You will be responsible for maintaining compliance and remaining up-to-date on new initiatives for the brand and company.You will inspect and oversee that safety and security standards are being upheld.You will support guest experience and satisfaction in all operations.You will work closely with corporate teams in Human Resources, Accounting, Revenue Management, and Sales to ensure that property and company goals are being achieved.Requirements:Associates/Bachelor s Degree3 years minimum experience in a hotel supervisor/managerial positionExperience with major hotel brands like Marriott, Hilton, or Starwood (highly desired)The skills and experience to lead a team to consistently deliver exceptional guest serviceKnowledge of local and state compliance lawsThe ability to implement McKibbon procedures as they relate to cost control and inventory managementThe ability to ensure that hotel policies and brand standards are consistently followedIdeal Skills & Qualities:Sufficient communication and problem-solving skillsThe ability to develop the leadership qualities of all staffThe ability to maintain positive relationships with the management company, property owners, and clientsPerks & Benefits Beyond the Basics:We know that hospitality starts from within, and that s why we value the employee experience as much as we value our guests experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that s equal parts work and play. Our people will always be our first investment. Our benefits package covers:Physical & Mental Wellness:Comprehensive benefits package including medical, dental, and visionLife insuranceShort- and long-term disabilityPaid time off and holidaysWellbeats APP to support physical and mental wellnessFinancial & Occupational Wellness:Competitive Compensation with bonus structureBrand and company training classes, workshops and conferences for career growth and development401K Savings Plan with matching fundsTuition reimbursementPersonal Wellness:Fundraising matching funds programVolunteer opportunities24/7 chaplain servicesExclusive hotel rate discounts
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