Job Details
We bridge the gap between our clients services and their customers to make it easier for them to increase their business as well as build long-term relationships. Our unique approach has helped us achieve immediate results that increase our client's profitability, and we are excited to expand our Customer Service team to meet enrollment demand.
A Full Time Customer Support Associate Will:
- Receive hands-on training and development
- Work directly with customers
- Become an expert on client products and services
- Answer all customer questions
- Build outstanding customer relationships
- Close customer sales when necessary
- Upsell products and services
- Resolve customer concerns
- Follow all client compliance guidelines
- Keep a detailed record of customer interactions