Job Details
U.S. News & World Report is a multifaceted digital media company dedicated to helping citizens, consumers, business leaders and policy officials make important decisions in their lives. We publish independent reporting, rankings, data journalism and advice that has earned the trust of our readers and users for 90 years. Our platforms on usnews.com include Education, Health, Money, Travel, Cars, News and 360 Reviews.
We reach more than 40 million people monthly during moments when they are most in need of expert advice and motivated to act on that advice directly on our platforms. Our signature franchises include our "Best" series of consumer guides on colleges, graduate schools, hospitals, diets, cars, financial services and more. These guides provide an easy-to-digest list for consumers to better understand and compare when making their decisions. We continue to publish annual guides of the authoritative Best Colleges and Best Hospitals rankings on our website and in print. And our U.S. News Live flagship conferences highlight important national conversations including Healthcare of Tomorrow and Healthiest Communities.
We believe in having a broad range of talent and backgrounds at U.S. News. We strive to maintain a welcoming workplace where everyone is given an opportunity to succeed and contribute to their fullest. Learn more about our Diversity, Equity and Inclusion initiative.
Your role in helping us shape the future:
U.S. News empowers everyone to thrive. In this position, you will have the opportunity to leverage your strengths and skills to help people make smart decisions in their everyday lives. The Research Manager, 360 Reviews will lead a team of dedicated analysts within the Insurance, Home Services, B2B, Home Goods, and Tech/Privacy sectors to deploy and improve upon the team's process for delivering unbiased, data-driven ratings and reviews. The 360 Reviews team operates as a startup within the larger U.S. News organization, giving it a fast-moving, innovative culture, along with the editorial ethos of an established media company.
Collaborating with a team of editors, product managers, digital producers and software developers, the Research Manager will have the opportunity to oversee how we convey the methodologies of our products and services to people who visit our website.
Are you up to the challenge?
* Define and own research calendar for 50+ annual rankings launches within the 360 Reviews group while maintaining efficiency and quality standards
* Manage a team of 4 research analysts to execute against the research calendar of rankings launches
* Develop, oversee and optimize the proprietary methodologies, data gathering, processes, and improvements for US News's 360 Reviews consumer rankings and ratings
* Conduct research to source data collection and develop statistical algorithms that can turn data into actionable information, and help tell a story for consumers
* Demonstrate a strong familiarity with the affiliate industry, as well as the ability to create new rankings products and improve existing ones in collaboration with our editorial, technology, design, and business teams
* Execute on conducting surveys to gather consumer insights in a variety of categories, including insurance, commerce, B2B, and more and incorporating feedback into articles
* Cultivate relationships with data providers and identify new partners to support and improve our rankings projects
* Implement processes and systems to ensure that all rankings leverage best practices for data management and quality assurance
* Have strong Excel/Google Sheets data analysis skills and the ability to pinpoint and fix small errors in spreadsheets
* Provide the licensing team with final data and rankings and troubleshoot any queries
* Be the point of contact for any major methodology changes with the legal team.